Instruction manual

Diagnostics and Errors 8-9
Communication Errors
Error Description
Code
409 The printer memory is full. Delete unnecessary formats or graphics from memory. If
you are using a graphic file that is very large, consider using another mapping method
(such as run length encoding) to reduce the required memory.
410 Parity on the printer does not match the parity on the host. Check the parity setting
under SETUP options.
411 Framing error. The printer cannot communicate with the host. Make sure the host is
turned on, communication cables are connected correctly, port settings are correct,
and communications are active. Check the baud rate, word length, and stop bits to
make sure they match those at the host. Do not toggle between Microsoft® Windows®
and MS-DOS while using the COPY command, or you will receive a framing error. Exit
Windows before using the COPY command. Re-transmit the data.
412 There is a problem with flow control between the printer and the host. Make sure the
printer and the host flow control settings match (both are DTR or both are
XON/XOFF). If the error persists, call Technical Support.
413 Online receive buffer is full. Check your printer’s XON/XOFF or DTR SETUP values to
be sure there is not a flow control problem.
414 The internal keyboard buffer is full or you need a new keypad. Call Technical Support.
415 The buffer size you defined exceeds the total available in your machine.
416 Flash/PC board error. Call Technical Support.
417 Flash memory is full. Resend the format, graphic, and check digit packets. If the
error reappears, call Technical Support.
427 Format name is invalid. Valid name is 1 to 8 characters inside quotes or “” for a
printer-assigned name. Press Feed and try to continue. If the error reappears, call
Technical Support.
428 Batch name is invalid or graphic not found. Press Feed and try to continue. If the
error reappears, call Technical Support.
429 A field number appears more than once in a format.
430 The format uses a graphic packet that cannot be found.
433 The batch references a field number that does not exist in the format.
497 An error occurred during the loop back test on the parallel port. Call Service.
499 An error occurred during the loop back test on the serial port. Call Service.