Monarch® Sierra Sport™ 2 9460™ Printer TC9460OH Rev. AG 12/07 ©2004 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights reserved.
Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Paxar reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Paxar has made every effort to provide complete and accurate information in this manual, Paxar shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual. ©2004 Paxar Americas, Inc.
TA B L E O F C O N T E N T S GETTING STARTED .......................................................... 1-1 Introduction ................................................................. 1-1 Audience .................................................................... 1-1 Documentation ............................................................ 1-1 Printer Utilities ............................................................ 1-2 Unpacking the Printer ...................................................
ACCESSORIES ................................................................ B-1 Single Station Battery Charger ..................................... B-2 Four Station Battery Charger ........................................ B-2 AC Power Adapter ....................................................... B-2 Carrying Accessories ................................................... B-2 PRINTER OPTIONS .......................................................... C-1 Linerless .........................................
G E T T I N G S TA R T E D 1 The Monarch® Sierra Sport2™ 9460 T M printer is a portable, thermal-direct printer that prints on tags, labels, or receipt paper. Introduction This chapter includes information about ♦ documentation. ♦ printer utilities. ♦ unpacking the printer. ♦ installing the battery and battery information. ♦ connecting the communications cable. ♦ using the LCD screen and buttons. Audience The Operator's Handbook is for the person who prints and applies labels.
Printer Utilities The Monarch® MPCL T M Toolbox utilities are also available on our Web site (www.paxar.com) and are free to download. This group of development utilities helps you configure the printer, customize fonts, and download files.
Installing the Battery The battery can be installed with or without supplies loaded. Note: Make sure the battery is charged before using it. 1. Turn off the printer if you are changing batteries. 2. Open the supply door by pushing down on the release buttons located on both sides of the printer. The supply door should swing open. Release Button 3. Insert the connector end of the battery into the printer.
4. Close the supply door until the release buttons click into place. 5. Turn on the printer by pressing and holding P until the LCD screen comes on (about two seconds).
Battery and Safety Information ♦ You must charge a battery before using it. For optimal battery life, charge the battery within three months of receipt. WARNING Use only Monarch chargers (Monarch® 9462 T M Single Station Charger or the Monarch® 9465 T M Four Station Charger) designed for lithium-ion batteries when charging. The battery might explode if placed on a different charger. ♦ Take the battery out of the printer when storing the printer for a month or longer.
CAUTION Do Not disassemble, short-circuit, heat above 80°C, or incinerate the battery. It may explode. ♦ The battery should be charged immediately for either long-term storage or after the battery has been exhausted from a printing session. Frequent charging will actually prolong battery life and has no negative effects such as memory issues. ♦ Do not let the battery get battery wet or come into contact with metal objects. ♦ Do not use a battery with a cracked case.
Connecting the Communications Cable 9-pin and 25-pin serial communication cables are available. For best results, use only Monarch® cables. See Appendix B, "Accessories" for part number information. 1. Open the hinged cable door by loosening the two screws and lifting up on the door. Screws CAUTION Do not use sharp objects around the printhead or touch the printhead with your fingers. Both may damage the printhead and require a service charge.
2. Plug the DB9 connector into the DB9 port. DB9 Port DB9 Connector 2.5” 3. Place the cable in the cable cavity. Cable in Cable Cavity 4. Close the hinged cable door and tighten the screws. To connect the optional AC power adapter, refer to the 9463 Operating Instructions included with it.
Using the Display and Buttons P Turns the printer on and off. F Advances the supply or returns the display to the next higher menu. A Three buttons for selecting options on the display. Navigation Buttons Display On/Off Button Feed/Ready Button Printing The host sends online packets containing print jobs to the printer. 1. Turn on the printer by pressing and holding P until the display appears.
2. Download a format and a batch. For information on creating packets and downloading print jobs refer to the online version of the Programmer's Manual available on our Web site. The printer prints either a strip of supplies or one at a time (on-demand mode). 3. Remove the printed supplies.
LOADING SUPPLIES 2 This chapter describes how to load supply for ♦ non-peel mode (prints on continuous strip of supply). ♦ peel mode (prints and separates the label from the liner). Loading tips: ♦ Whenever you open and close the supply door, press F to calibrate the supply under the printhead. ♦ The printer may be on or off when loading supplies. Loading for Non-Peel Mode Use these instructions to load labels, tags, receipt paper, and linerless labels (supply without a liner).
2. Remove the tape from a new roll of supply. 3. Push apart the supply holder tabs to widen the supply holders. Insert a roll of supplies. Supply Holder Tabs Note: 4. The supply should unwind as shown, with the loose end of the supply feeding through the exit chute. Pull out enough supply to lay across the exit chute and raise the supply door back to the upright position.
5. Close the supply door until the release buttons click into place. 6. Press F to calibrate the supply under the printhead. If you receive a supply error, see Chapter 4, "Troubleshooting" for more information. Tear Edge Tearing the Supplies Tear the supply from the right or left using the tear edge as a guide. Note: Do not pull straight up on the supply. You may lose registration.
Loading for Peel Mode You need label supply with a liner to use these instructions. 1. Open the supply door by pushing down on the release buttons located on both sides of the printer. The supply door should swing open. Release Button 2. Remove the tape from a new roll of supply. 3. Push the supply holder tabs apart to widen the supply holders. Insert a roll of supplies.
Note: 4. The supply should unwind as shown with the loose end of the supply feeding through the exit chute. Pull out enough supply to lay across the exit chute and raise the supply door back to the upright position. Exit Chute 5. Remove a couple of labels from the liner. Feed the supply under the peel bar. Peel Bar Release Button Note: The peel bar should be open. If not, push up on the release buttons located on both sides of the printer.
6. Close the supply door until the release buttons click into place. Note: The peel bar closes when the supply door clicks into place. 7. Lightly tug on the liner to remove the slack. 8. Press F once or twice to advance the labels and to calibrate the supply under the printhead. If you receive a supply error, see Chapter 4, "Troubleshooting" for more information. Label Liner The liner separates from the label.
CARE & MAINTENANCE 3 This chapter explains how to ♦ clean the printhead, platen roller, and the supply sensors. ♦ clear label jams. CAUTION Do not use sharp objects to clean the printhead or touch the printhead with your fingers. Both may damage the printhead and require a service charge. Cleaning Your printing rate and frequency determines how often you must clean the printer. You may need to clean the printhead and platen roller ♦ after using seven to ten (7-10) rolls of supplies.
Use any of the following items to clean the printhead: ♦ A soft cloth moistened with isopropyl alcohol. CAUTION Use isopropyl alcohol on the interior areas only, never on the exterior. ♦ A Monarch Cleaning Pen (part number 114226). To clean the printhead, platen roller, and supply sensors: 1. Turn off the printer by pressing and holding P until the display is blank. Note: 2. Do not use sharp objects to remove adhesive or label particles from the printhead area.
4. Clean the printhead with a clean soft cloth moistened with isopropyl alcohol, a cleaning pen, or a small brush. CAUTION The printhead is sensitive to static electricity, which can damage the printhead or reduce its life. Ground yourself by touching some metal before cleaning the printhead. Printhead 5. Clean the platen roller with a clean soft cloth moistened with isopropyl alcohol or a cleaning pen. 6. Turn the platen roller with your finger to clean the entire surface.
7. Clean the on-demand and black mark sensor with a clean soft cloth or cotton swab moistened with isopropyl alcohol or a cleaning pen. Black Mark Sensor On-Demand Sensor 8. Reload the supply. 9. Close the supply door until the release buttons click into place. 10. Turn on the printer by pressing and holding P until the display appears. Clearing Label Jams When you are printing and jam occurs, a supply error message appears. To clear the jam: 1.
TROUBLESHOOTING 4 This chapter lists some of the common printer problems and their possible solutions. If these solutions do not work, call Service. Problem Solution Printer will not feed. Make sure the battery is fully charged. Make sure the supply cover is completely closed. Make sure the supply is loaded properly. Run the printer diagnostic tests. Refer to the System Administrator's Guide for more information. Printer will not print. Make sure the battery is fully charged.
Problem Solution Supply does not calibrate properly. Check the on-demand, black mark, die cut, or non-indexed sensors. Refer to the System Administrator's Guide for more information. You may need a new sensor. Common Errors The following is a list of common printer errors you may receive. If you receive a message not listed here, see your System Administrator or call the Service at the number listed on the back of this manual.
Error Description 614 Invalid Data Portion of field off supply or there may be an invalid character in the packet. 703 Check Supply The printer sensed a calibration of different-sized black marks. Make sure the correct supply is loaded. 704 Check Supply Printer has not sensed a supply mark within the specified number of inches or is out of supplies. Check the supply tracking, supply marks, black mark sensor position, and supply roll for binding. Press A under x to clear the error. Change supply.
Error Description 757 Load Supplies Load supplies (supply length mismatch), because the calibrated supply length differs by plus or minus .25 inches from the format. Press A under x to clear the error. 758 Check Supply Either the supply is not seen or the ondemand sensor is broken. Press A under x to clear the error. Check for a label jam, clear the supply path, or reload supplies. This error may occur if you remove a label too quickly in ondemand mode.
A S P E C I F I C AT I O N S This appendix includes information about printer specifications and cable pin-outs. Printer Specifications Height: 5.8" (147 mm) Width: 3.6" (91 mm) Depth: 4.8" (122 mm) Weight without Battery or Supplies: 1.61 lb. (.73 kg) Weight with Battery: 1.84 lb. (.84 kg) Shipping Weight (no supplies): 3.1 lbs. (1.4 kg) depends on options shipped with printer Display: Graphical LCD with backlight Printhead: 1.
Operating Limits (Printer): 40° to 104°F (5° to 40° C) Storage 40° to 140° F (5° to 60° C) Storage Limits (Battery): -4° to 95°F (-20° to 35° C) within one year -4° to 104°F (-20° to 40° C) within six months -4° to 113°F (-20° to 45° C) within one month -4° to 122°F (-20° to 50° C) within one week Relative Humidity (Battery): 45% to 85% Printing Method: Thermal Direct Recommended Duty Cycle: 33% Duty Cycle (5 minutes out of 15 minutes time intervals).
Supply Specifications Supply Types: Labels (standard or linerless), tags or receipt paper Supply Widths: 0.5" (13 mm) minimum 2.0" (51 mm) maximum Tag/Receipt Paper Width 0.5" (13 mm) to 2.05" (52 mm) Supply Lengths: 0.375" (9.5 mm) minimum 12.0" (305 mm) maximum Max. Print Area: 1.89" (48 mm) x 12" (305 mm) Cable Pin-outs ANSI/EIA-232-D Contact # Circuit Description 6 CC DSR (Data Set Ready) 1 - Reserved - Do not connect.
A-4 Specifications
ACCESSORIES B This appendix lists the accessories that work with your printer and briefly describes them. Use these part numbers when ordering an item. Call Paxar at the number listed on the back of this manual to order parts or supplies.
Single Station Battery Charger The Monarch® 9462™ Single Station Battery Charger is designed for the Monarch® 9460™ portable printer. It can charge one battery at a time. For more information about the battery, see Chapter 1, "Getting Started." For more information about the Single Station Battery Charger, refer to 9462 Operating Instructions included with the charger. Four Station Battery Charger The Monarch® 9465™ Four Station Battery Charger is designed for the Monarch® 9460™ portable printer.
PRINTER OPTIONS C This appendix lists the options that may be installed in your printer. ♦ Linerless ♦ Bluetooth® Linerless The printer is configured to use supplies without the backing paper. A linerless platen roller needs to be installed. If it is not installed, refer to the Operating Instructions (TC9460ACPROI) included with the platen roller. Bluetooth Bluetooth wireless technology provides a low power consuming method to communicate between devices. It has a maximum range of 30 feet (10m).
C-2 Printer Options
