Operator’s Handbook TC9433OH Rev. AD 12/07 Monarch® 9433™ Sierra Sport3™ Printer ©2006 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights reserved.
Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Paxar reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Paxar has made every effort to provide complete and accurate information in this manual, Paxar shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual. © 2005 Paxar Americas, Inc.
TA B L E O F C O N T E N T S GETTING STARTED .......................................................... 1-1 Using This Manual ....................................................... 1-1 Audience .................................................................... 1-1 Additional Documentation ............................................. 1-2 Printer Utilities ............................................................ 1-2 Unpacking the Printer ...................................................
ACCESSORIES ................................................................ B-1 Single Station Battery Charger ..................................... B-2 Four Station Battery Charger ........................................ B-2 AC Power Adapter ....................................................... B-2 Carrying Accessories ................................................... B-2 PRINTER OPTIONS .......................................................... C-1 Linerless .........................................
G E T T I N G S TA R T E D 1 The Monarch® Sierra Sport3™ 9433™ printer is a portable, thermal-direct printer that prints on tags, labels, or receipt paper. Note: Information in this document supercedes information in previous versions. Check our Web site for the latest documentation and release information. Using This Manual Following is a summary of the contents of this manual. Chapter Contents 1 Getting Started Information you should know before using the printer.
Additional Documentation A Quick Reference for this printer is available in the box. A Programmer's Manual and System Administrator's Guide are available or Web site (www.paxar.com). Printer Utilities The Monarch® MPCL T M Toolbox utilities are also available on our Web site and are free to download. This group of development utilities helps you configure the printer, customize fonts, and download files.
Installing the Battery The printer uses a 7.4V Lithium Ion battery. The battery can be installed with or without supplies loaded. Note: 1. Make sure you charge the battery before using it. Pull the release levers located on both sides of the printer to open the supply door.
2. Insert the connector end of the battery into the printer. 3. Close the supply door until the release levers click into place. 4. Turn on the printer by pressing and holding P until the display turns on.
Battery and Safety Information ♦ You must charge a battery before using it. For optimal battery life, charge the battery within three months of receipt. Warning: Use only Monarch chargers (Monarch® 9462 T M Single Station Charger or the Monarch® 9465 T M Four Station Charger) designed for Lithium Ion batteries when charging. The battery might explode if placed on a different charger. ♦ Take the battery out of the printer when storing the printer for a month or longer.
Note: Do not disassemble, short-circuit, heat above 80°C, or incinerate the battery. It may explode. ♦ The battery should be charged immediately for long-term storage, or after the battery has been exhausted from a printing session. Frequent charging will prolong battery life and has no negative effects. ♦ Do not let the battery get wet or come into contact with metal objects. ♦ Do not use a battery with a cracked case.
Connecting the Communications Cables 9-pin serial communication cables and USB cables are available. For best results, use only Monarch® cables. See Appendix B, "Accessories" for part number information. Open the hinged cable door by loosening the two Philips screws and lifting up on the door.
Serial Cable 1. Plug the DB9 connector into the DB9 port. DB9 Port 2. DB9 Connector Place the cable in the cable cavity. Cable in Cable Cavity 3. Close the hinged cable door and tighten the screws.
USB Cable 1. Plug the USB cable into the USB port. USB Port USB Cable Cable in Cable Cavity 2. Lock the cable in place by placing it behind the left screw post and into the cable cavity as shown. 3. Closed the hinged cable door and tighten the screws.
Using the Display and Buttons P Turns the printer on and off. F Advances the supply or returns the display to the next higher menu. A Three navigation buttons for selecting options on the display.
Printing The host sends online packets containing print jobs to the printer. Make sure supplies are loaded. 1. Turn on the printer by pressing and holding P until the display turns on. The display flashes printer version information, battery charging status, and then you see Ready p 2. Download a format and a batch. For information on creating packets and downloading print jobs, refer the Programmer's Manual, available on our Web site.
1-12 Operator’s Handbook
LOADING SUPPLIES 2 This chapter describes how to load supply for ♦ non-peel mode (prints a continuous strip of supply) ♦ peel mode (prints and separates the label from the liner). Loading tips: ♦ Whenever you open and close the supply door, press F to advance the supply. ♦ The printer may be on or off when loading supplies.
Loading for Non-Peel Mode Use these instructions to load labels, tags, and receipt paper to print in a continuous strip. 1. Pull the release levers located on both sides of the printer to open the supply door. Release lever 2. Remove the tape from a new roll of supply. 3. Push apart the supply holder tabs to widen the supply holders. Insert a roll of supplies.
Supply Holder Tabs Note: 4. The supply should unwind from the top with the loose end of the supply feeding through the exit chute. Pull out enough supply to lay across the exit chute and raise the supply door back to the upright position as shown.
5. Close the supply door until the release levers click into place. 6. Press F to advance the supply. If you receive a supply error, see Chapter 4, "Troubleshooting," for more information. Tear Edge Caution: Do not touch the tear edge. You may cut yourself. Tearing the Supplies Tear the supply from the right or left using the tear edge as a guide. Note: Do not pull straight up on the supply. You may lose registration.
Loading for Peel Mode Use these instructions to print labels and separate them from the liner (on-demand). Release lever 1. Pull the release levers located on both sides of the printer to open the supply door. 2. Remove the tape from a new roll of supply. 3. Push apart the supply holder tabs to widen the supply holders. Insert a roll of supplies.
Note: The supply should unwind from the top with the loose end of the supply feeding through the exit chute. 4. Raise the peel tabs on both sides of the printer. 5. Remove a couple of labels from the liner. Feed the liner over the platen roller, over the peel bar, and under the peel roller.
6. Close the supply door until the release levers click into place. 7. Lightly tug on the liner to remove the slack. 8. Press F to advance the supply. If you receive a supply error, see Chapter 4, "Troubleshooting," for more information. Label Liner The liner separates from the label.
Loading Fan-Fold Supplies Use these instructions to load fan-fold supply. 1. Pull the release levers located on both sides of the printer to open the supply door. 2. Insert the 3-inch core in between the supply holder tabs to open them to their widest position. 3. Place a stack of fan-fold supplies behind the printer, printing side up. 4. Slide the supply guides, located inside the printer on each side of the external supply slot, out to their widest position. 5.
8. Close the supply door until the release levers click into place. 9. Press F to advance the supply. If you receive a supply error, see Chapter 4, “Troubleshooting,” for more information.
Tear Edge Caution: Do not touch the tear edge. You may cut yourself. Tearing the Supplies Tear the supply from the right or left using the tear edge as a guide. Note: Do not pull straight up on the supply. You may lose registration.
3 CARE & MAINTENANCE This chapter explains how to ♦ clean the printhead, platen roller, and supply sensors ♦ clear label jams. Caution: Do not touch the printhead with your fingers. The printhead may be hot after printing and may burn you. Wait until the printhead is cool before cleaning. Do not use sharp objects around the printhead. This may damage the printhead and require a service charge. Cleaning Your printing rate and frequency determines how often you must clean the printer.
Use any of the following items to clean the printhead: ♦ A soft cloth moistened with isopropyl alcohol. Caution: ♦ Use isopropyl alcohol on the interior areas only, never on the exterior. A Monarch Cleaning Pen (part number 114226). To clean the printhead, platen roller, and supply sensors: 1. Turn off the printer by pressing and holding P until the display is blank. Note: 2. Do not use sharp objects to remove adhesive or label particles from the printhead area.
4. Clean the printhead with a clean soft cloth moistened with isopropyl alcohol, a cleaning pen, or a small brush. Note: The printhead is sensitive to static electricity, which can damage the printhead or reduce its life. Ground yourself by touching a metal surface before cleaning the printhead. Printhead On-Demand Sensor 5. Clean the on-demand sensor with a clean soft cloth, a cotton swab moistened with isopropyl alcohol, or a cleaning pen.
6. Clean the platen roller with a clean soft cloth moistened with isopropyl alcohol or a cleaning pen. Turn the platen roller with your finger to clean the entire surface. 7. Clean the black mark sensor with a clean soft cloth or cotton swab moistened with isopropyl alcohol or a cleaning pen. Platen Roller Black Mark Sensor 8. Reload the supply. 9. Close the supply door until the release levers click into place. 10. Turn on the printer by pressing and holding P until the display turns on.
Clearing Label Jams When you are printing and a jam occurs, a supply error message appears. To clear the jam: 1. Turn off the printer by pressing and holding P until the display is blank. 2. Pull the release levers located on both sides of the printer to open the supply door. 3. If necessary, remove the roll of supplies. 4. Remove the jammed supplies and reload the supply. 5. Close the supply door until the release levers click into place. 6.
3-6 Operator’s Handbook
TROUBLESHOOTING 4 This chapter lists some of the common printer problems and their possible solutions. If these solutions do not work, call Service at the number listed on the back of this manual. Problem Solution Printer does not feed or print. Use a fully charged battery. OR Print has voids or is too light Close the supply cover completely. Load supply properly. See Chapter 2, “Loading Supply” for more information. Clean the printhead. See Chapter 3, “Care and Maintenance” for more information.
Common Errors The following is a list of common printer errors you may receive. If you receive a message not listed here, see your System Administrator or call Service at the number listed on the back of this manual. Error Description 025 Invalid Length String length is outside the range 0 to 2710. 101 Invalid/Missing The format referenced by batch is not in memory. 409 Memory Full The printer memory is full. Delete unnecessary formats or graphics from memory. 410 Parity Parity mismatch.
Error Description 704 Check Supply Printer has not sensed a supply mark within the specified number of inches or is out of supplies. Check the supply tracking, supply marks, black mark sensor position, and supply roll for binding. Press A under x to clear the error. Change supply. 750 Hot Head Printhead is overheated. Press A under x to clear the error. Turn off the printer to let the printhead cool. If error persists, call Service. 751 Check Supply Printer did not sense a black mark when expected.
Error Description 758 Check Supply Either the supply is not seen or the ondemand sensor is broken. Press A under x to clear the error. Check for a label jam, clear the supply path, or reload supplies. This error may occur if you remove a label too quickly in ondemand mode. The printer does not recalibrate after this error. 762 Low Battery Recharge the battery. Press A under x to clear the error. 763 Remove Label Waiting to dispense label. Press A under x to clear the error.
A S P E C I F I C AT I O N S This appendix includes information about printer specifications and cable pin-outs. Printer Specifications Height: 3.5" (89 mm) Width: 5.25" (133 mm) Depth: 7.25" (184 mm) Weight (with Battery and Supplies): 2.47 lb. (1.12 kg) Shipping Weight (no supplies): 3.35 lbs. (1.5 kg) - depends on options shipped with printer. Display: 2-line graphical LCD with backlight Printhead: 3.0" (76 mm) 203 dpi (8 dots per mm) Memory: 2 MB SDRAM 4 MB Flash Power: 7.
Operating Limits (Printer): 32° to 109° F (0° to 43° C) Storage 14° to 122° F (-10° to 50° C) Relative Humidity (Battery and Printer): 5% to 90% non-condensing Printing Method: Thermal Direct Recommended Duty Cycle: 33% Duty Cycle (5 minutes out of 15 minutes time intervals). On-demand or intermittent printing has no restrictions.
Supply Specifications Supply Types: Labels, tags, or receipt paper Supply Widths: 0.5" (13 mm) minimum 2.99" (76 mm) maximum Supply Lengths: 0.375" (9.5 mm) minimum 12.0" (305 mm) maximum Max. Print Area: 3.
A-4 Operator’s Handbook
ACCESSORIES B This appendix lists the accessories that work with your printer and briefly describes them. Use these part numbers when ordering an item. Call Paxar at the number listed on the back of this manual to order parts or supplies.
Single Station Battery Charger The Monarch® 9462™ Single Station Battery Charger charges one battery at a time. See Chapter 1 for more information about the battery. For more information about the Single Station Battery Charger, refer to 9462 Operating Instructions included with the charger. Four Station Battery Charger The Monarch® 9465™ Four Station Battery Charger charges the individual batteries or the printer with a battery installed. Full charging of a battery takes between 1.5 hours and 3 hours.
PRINTER OPTIONS C This appendix lists the options that may be installed in your printer. ♦ Linerless ♦ Bluetooth® Linerless The printer is configured to use supplies without the backing paper. This option is available at the time of order. Bluetooth® Bluetooth wireless technology provides a low powerconsuming method to communicate between devices. It has a maximum range of 30 feet (10m). Our Bluetooth device connects to your printer’s serial port and conforms to V2.0 of the Bluetooth specification.
C-2 Operator’s Handbook
