User manual

ManualsBrandsAvery Dennison ManualsBusiness equipmentAP3.4

11/07 Rev. 4.03-01 USER MANUAL Seite / Page 1

AP 3.4

Maintenance and Troubleshooting

Troubleshooting ............................................ 2

Printer Status ............................................ 2

Problems on media ................................... 2

Problems on ribbon ................................... 3

Miscellaneous ........................................... 3

Recovery ................................................... 4

Caring for your printer ................................... 5

Cleaning the print head ............................. 5

Cleaning the roller ..................................... 5

Cleaning the media compartment ............. 5

Summary of content (6 pages)

PAGE 1
1/07 Rev. 4.03-01 USER MANUAL AP 3.4 Maintenance and Troubleshooting Troubleshooting ............................................ 2 Printer Status ............................................ 2 Problems on media ................................... 2 Problems on ribbon ................................... 3 Miscellaneous ........................................... 3 Recovery ................................................... 4 Caring for your printer ...................................
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11/07 Rev. 4.03-01 USER MANUAL Maintenance & Troubleshooting, page 2 AP 3.4 Troubleshooting Generally, when a malfunction or an abnormal condition occurs, the READY LED will keep blinking and printing and communication between the host and printer will stop. ¯ To understand what the problem is, please check the LEDs. P For details refer to topic section „Commissioning and Operation“, chapter „Printer Status“. Printer Status There are three LED indicators on the front panel, READY, MEDIA and RIBBON.
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11/07 Rev. 4.03-01 USER MANUAL Maintenance & Troubleshooting, page 3 AP 3.4 Problems on ribbon Possible Problems Solutions Remarks Ribbon has run out Supply the ribbon roll Does not apply to direct thermal. If you use direct thermal, set bit 1 of DIP switch to OFF. Ribbon jam Recover the jam Not for direct thermal. Ribbon sensor error Replace the ribbon sensor Not for direct thermal. Tab. 3: Possible Problems on ribbon. Miscellaneous Printer Time out The host shows ”Printer Time out“.
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11/07 Rev. 4.03-01 USER MANUAL Maintenance & Troubleshooting, page 4 AP 3.4 £ Adjust the Darkness (heat temperature). £ Slow down the print speed. £ Refer to the following paragraphs and clear the related modules. Recovery In order to continue your print jobs after any abnormal conditions have been recovered, simply press the CANCEL button or restart the printer. Make sure that the LED indicator is illuminated and not blinking and remember to resend your files.
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11/07 Rev. 4.03-01 USER MANUAL Maintenance & Troubleshooting, page 5 AP 3.4 Caring for your printer ¯ ¯ Before maintenance, be sure to turn off the printer power! Cleaning the print head The print head should be cleaned at least every time the ribbon is replaced and more often depending on actual usage and conditions! 1. Turn off the printer. 2. Open the cover and the print head module and remove the ribbon. 3. Rub the print head with a piece of cotton, which has been moistened with alcohol. 4.
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11/07 Rev. 4.03-01 USER MANUAL AP 3.