Technical data

77
6OPERATIONAL MALFUNCTIONS
6.1 WARNING MESSAGES
ALS
380
W__2 Memory errors
Factory settings are activated, see
appendix.
CPU battery is discharged after a long shut-down period of
the machine:
➔ Leave the machine switched on for some time to re-
charge the battery
If the accumulatorerror occurs frequently:
➔ Have the CPU battery replaced by the responsible
servicing technician.
Settings no longer available after software update.
Settings must be input again by a servicing techni-
cian; refer to Service Guide.
W__3 Too many labels between label stop
sensor and dispensing edge.
Label stop sensor must be adjusted by servicing
technician; refer to Service Guide.
W__4 Dispensing speed is too high.
This negatively affects position accu-
racy.
➔ Reduce dispensing speed (VELO), if the warning-
message is frequently displayed for long periods.
For automatic dispensing speed (APSF):
A check of the EGRA function by servicing techni-
cians is required; refer to the Service Guide
W__5 The roll diameter control (optional)
reports the end of the label roll.
➔ Insert new labelling material.
W__6 Data transmission error at the
V24 interface
The cables, plug connections, and interface param-
eters must be checked by servicing technicians; re-
fer to Service Guide
W__7 Label position on the product too
close to the product’s leading edge
and high dispensing speed
➔ Increase the setting value for POS, decrease dispensing
speed (VELO).
If this is not possible or the warning message
reappears:
The settings in the configuration menu must be
checked by servicing technicians; refer to Service
Guide.
Message Description Possible causes and remedies