Service manual

Service manual for EH5216+
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5.2.8. Remote control not working?
- Check batteries within your remote control and exchange to new ones
- Make sure to point at the IR-receiver at the front receiver and verify if nothing
blocks the visual connection between the remote control and the receiver
- If using an optional IR-extender cable, make sure it is plugged in correctly and
enabled within the software (only EB-series)
- Make sure to set the remote control to the correct DVR-ID before usage (only
EB-series)
- Try using a different remote control if available
5.2.9. Front panel control not working?
- Try different front panel-buttons and verify if all controls are not working
- Double check whether the unit is still operating normally by attaching an external
input device. Try accessing menus and entering the playback mode.
- Open the unit and make sure all front panel connection cables are seated correctly
5.2.10. DVR shuts down unexpectedly?
- Check wall power plug for sudden power failure
- Reseat power cable in AC-adapter and wall outlet. Try using another power cord
- Check AC adapter for obvious damage (water, etc.) and replace if available
- Open the unit and make sure all fans are working correctly – check if their spinning
is probably being blocked by dust. The unit may shut down due to overheating
- Check the internal power board for obvious damage
- Start up the DVR and check the “Schedule” options for reboot settings
- Check the event log to find details about the abnormal reboot (remote reboot, etc.)