EVC300 EVC900 User Manual
TABLE OF CONTENTS INTRODUCTION .................................................................................................................... 1 Features ....................................................................................................................................................... 1 Package Contents ........................................................................................................................................ 2 INSTALLATION ..............................
Call Settings........................................................................................................................................... 41 System Settings ..................................................................................................................................... 44 Administrator.......................................................................................................................................... 45 Monitor.........................................
Introduction Thank you for choosing EVC300 / EVC900 which offers professional videoconferencing experience in new cost performance benchmark. EVC300 / EVC900 gives you the latest technologies; slim form factor, flexible integration options and backward compatibility to most videoconferencing install bases. It makes any business meetings and special events much more reliable, effective, and secure. Features EVC300 - 4 points embedded MCU support H.
Package Contents The following items are included in the package. Please check if each item is available before using. 1 2 3 5 6 7 8 9 13 10 14 4 11 15 12 16 1. Main System 9. HDMI Cable * 2 2. Camera 10. Camera Cable (3m) 3. Microphone 11. RJ-45 Cable (3m) 4. Remote Control 12. DVI to HDMI Connecter 5. Power Adapter 13. Warranty Card 6. Power Cord 14. Quick Installation Guide 7. VGA Cable 15. AAA Batteries 8. Mini Din 8 pin MIC Cable (5m) 16.
Installation Getting Familiar With the EVC -Series EVC includes Main System, MIC, Camera and Remote Controller. Main System Front Panel: Name Function (1) LED Indicator Show you the status of your LAN connection. 1. Solid Green: LAN connection is successfully 2. Flash Green: Data transmission is processing through the LAN connection. (2) POWER Button Press this button to turn on/off main system.
Name Function (6) AUDIO IN Port (7) AUDIO OUT Port Receive audio signal from an external audio source through the audio cable. Use to connect the main system to external speakers or amplifiers for audio signal output. Connect an HDMI cable from the HDMI monitor to HDMI-1 output port located on the back panel. The HDMI interface allows you to transmit both audio and video signals over a single cable (HDMI cable).
Camera Name Function (1) IR Sensor Receive IR signal from the remote control for system operation. Amber light blinks when it detects key pressing event from remote. Connect the camera cable to the CAMERA OUT port located on the back of camera and CAMERA IN port located on the back panel of main system for a video transmission.
Remote Controller The remote controller requires two “AAA” batteries (included). Make sure the batteries are installed properly before using the remote controller. Aim the remote controller at the infrared sensor of your AVer EVC camera to remote control the unit. The remote controller included is only available for EVC300 / EVC900. Name Function (1) Info Press this button to display the call statistics information. Press this button to power on/off the main system.
(2) (1) (3) Name Function (15) Input Switch screen display between camera screen and input source screen. Increase/decrease the camera zoom or the captured image magnifications. Increase/decrease the speaker volume. Mute/Unmute the MIC. The mute icon will appear when the MIC is muted. The mute icon will become translucent after enabling 5 sec. Start/Stop video recording. The video recording can only be saved to a USB flash drive. You do not need to be on a video conference to record.
Connections Before making the connections, make sure all devices are powered off. Refer to the illustrated connections below and also to the user manual of the device you are connecting to the EVC300 / EVC900 system. Make sure all connections have been connected successfully before powering on the system.
Connecting Monitors (VGA Out/HDMI Out) Locate the VGA/HDMI input port of the graphics display device and connect it to VGA OUT/HDMI OUT port of the AVer EVC with the supplied VGA/HDMI cable. You can connect the VGA OUT and HDMI-1 OUT ports or HDMI-1 OUT and HDMI-2 ports at the same time upon a dual screen configuration. The HDMI-2 output and VGA output port displays screen scene and resolution are same.
Connecting the Camera (Camera In) Locate the port on the back of the camera and connect it to the CAMERA IN port of the EVC with the supplied camera cable. Connecting the MIC (MIC In) Use the supplied MIC cable and connect the red tag connector to the MIC IN port of the EVC. Then connect the other end of the MIC cable with the blue tag to MIC OUT port. Press the button on the top of AVer EVC-MIC to mute/un-mute the MIC. Please connect the cable to the port follow by the color on the cable and port, ex.
Connecting the Power (DC 12V) Connect the power adapter to a standard 100V~240V AC power outlet with the supplied power adapter and power cord. (1) To prevent shock, make sure all the connections on the main system are connected successfully before connecting the power cable and turning on the power. (2) Make sure to use the supplied available power adapter.
Connecting the Audio (Audio In/Out) AUDIO IN: Locate the AUDIO output port of the Laptop or Desktop and connect it to AUDIO IN port of AVer EVC with the supplied 3.5mm Audio cable. 3. AUDIO OUT: Locate the AUDIO in port of the LCD TV speaker or normal speaker and connect them to AUDIO OUT port of EVC with a RCA cable. USB Storage (USB Ports) EVC main system supports two USB2.0 interface for saving data.
Camera and Microphone Introduction This chapter explains the best way to position EVC300 / EVC900 in a conference room. Using the Camera EVC300 / EVC900 includes a detached camera that can pan (+-100 deg. range), tilt (+-25 deg. range) and zoom (16x Optics) by using the , , , and zoom +/- buttons on remote controller. Avoid physically turn camera while system is powered on to prevent permanent damaging the motors and gears and void the warranty.
Positioning the MIC The best distance for EVC-MIC to receive audio signal is within 3m. The EVC-MIC can connect up to 4 in one chain.
AVer EVC Wizard Setup For the first time using AVer EVC system, the Installation Wizard will guide the user to setup EVC system step by step. After completing the wizard setup, user may start to use the EVC system. In Installation Wizard, user can use the following buttons on remote controller to move between the selections and make/confirm selection. : To expand the drop-down list, make/confirm the selection. / : Move the cursor up or down. : Move the cursor to right or on Next button.
Site Name Assign a name for EVC system. Use the numeric pad on remote controller to enter the site name. After entering the site name, press to move to Next button and press to go next step. To go back to last step, press to move to Back option and press to confirm. [Note] (1) Repeat press the number button to select the character that user wants to enter. (2) The site name is character only Network Setting Select the network environment that user has used.
Public IP Configuration (Outside of Firewall): Your EVC system is connecting directly to the internet. Select the IP mode. Obtain IP address by DHCP: Configure the system to automatically obtain an IP address from the DHCP server. The EVC system will automatically get a IP address which assigned by your DHCP server on LAN. The IP address and related information will display. Click OK to accept the setting. Static IP: Configure the system to use the assigned IP address.
IPv6: IPv6 is an evolutionary upgrade to the Internet Protocol. IPv6 will coexist with the older IPv4 for some time. IPv6 addresses are 128-bit IP address written in hexadecimal and separated by colons. Select and enter the following information and click Apply to save the settings. To go to next step, click Next option and click Back to go back to Network Setting step. 1. Obtain Address is (1) Static IP: Configure the system to use the assigned IP address.
Static IP: Configure the system to use the assigned IP address. Select this when the public IP address is available. Enter the following information and click Apply to save the settings. To go to next step, click Next and click Back to go back to Network Setting page. 1. Your IP Address is: Enter your IP address manually. 2. Subnet Mask: Enter the subnet mask address when the system does not automatically obtain the subnet mask 3.
SIP Setting Session Initiation Protocol (SIP) allows you around the world to communicate using your supported devices over the Internet. After setting network, user can choose to setup SIP or Skip SIP setting. To setup SIP, enter or select the following information 1. SIP Site Name: Enter the SIP site name for others to identify. The SIP site name may be the same or different then the domain for Web activity. Use numeric pad to enter the SIP site name in column. 2.
SIP Server Registration A typical SIP session involves a client requesting a session with a SIP server. After the request is received, the SIP server returns a response to the user indicating the availability of the session. After setting SIP, user can choose to setup SIP Server Registration or Skip. To setup SIP Server Registration, enter the following information and click Register to save the settings. After completing, click Next to go next step. 1. Terminal Name: Enter the terminal server name. 2.
Date and Time Setting Setup the EVC system date and time. User can choose to use NTP server to adjust the date/time or manually enter the current date/time. Network Time Protocol (NTP) Network Time Protocol (NTP) is a protocol that is used to synchronize system clock times in a network of device. 1. NTP Server: The Network Time Protocol (NTP) allows administrators to synchronize all network computers to a main server. This keeps all network machine clocks on the same time.
AVer EVC OPERATION Connecting the camera, microphone, main system, display and power, press the power button to turn on EVC. Power button starts blinking blue light, AVer logo shows up followed by an animation and music. In 30 seconds camera image and home screen appear on screen. Aim the remote controller to camera and start configuring AVer EVC. Before You Begin Basic Operation Navigation buttons: Use the controller.
Camera and MIC Icons On the upper left-hand corner of your home screen, you may see camera and MIC indications. When camera is removed, “Camera Disconnected” warning message is displayed and screen is blue. When is displayed on that screen, it means far site remote can be operated by remote controller. is displayed indicating microphone is mute. Try pressing the mute button on microphone or remote controller to unmute it (LED indicator on microphone turns blue).
ReaL-Time Clock On the lower right corner of your home screen, you can find the current Date and Time once system sets up properly. System Info Press (Info) button to switch to system information page. The System Info shows you the relative information about your EVC main system including Site Name, Model name, IP Address, MAC Address and System Version. Also, you can view call status while call is connected. 1. Make a call. 2. When call is connected, press (Info) button. 3.
Dial Dial selection allows you to enter dial screen and make a call.. Press button on the remote controller has the same effect. IP Address Use the number keys on the remote controller to enter the IP address or number or SIP URI (sip:username.password@host) you want to call. AVer remote controller supports alpha-numeric operation, press numeric key multiple times to select the alphabet or symbol. [Note] Press button and hold can switch between numeric mode(123) and alphanumeric mode(ABC/123).
Call Quality For the Call Quality selection, enter the desired call quality (or network bandwidth) from the drop-down list (default or 64K up to 4M bit per second). Select the “Call” on the Dial configuration screen then press to make a call. Make sure the network jack is plugged in and network is working properly before making a call; otherwise, the “Network Jack Unplugged” information will appear. Click “OK” to reconfirm the network connection.
Hang up the call 1. When in multi-point call conference, press button(Hang up) on remote control and a call-point list screen is pop-up. 2. Use the ▲ and ▼ buttons to select which you want to disconnect and press . To end the meeting, select Disconnect All. 3. You will notice the site names in the meeting are color coded. If you are not sure of which name you want to disconnect, refer to the color of the frame. 4. In multiple call conference, you can choose to hang out which call.
Phonebook Phonebook allows you to create and edit contact information, group contacts by category, search contacts then make a call. The group and contact (site) name in the directory will be sorted in alphabetical order. You may use the WebTool to edit or import the phonebook entries too. Group Select Phonebook and press Select Group and press . . If you have lots of contacts, it is better to categorize them to groups such as client, vendor, company, branch, etc. to make the lookup easier.
Create a New Group In the Group configuration screen, Press “Red” button on the remote controller to pop up the “Input Group Name” dialogue box. Enter the group name that you want to create. Select “Save” to save the new group. Or select “Cancel” to exit the “Input Group Name” dialogue box. The new group name will be saved and displayed in the group list.
Search a Created Group Press “Yellow” button on the remote controller and enter the group name that you want to search. If the name you enter has not been created, the system will show you “No Group Available”, please search again. If the Group data are over one page, you can also press “Green” button or “Blue” button to Page Up or Page Down. Edit Group Select Phonebook│Group and press . Select the name you want to modify in the group list. Select “Edit Group” and press .
Modify the group name and select “Save” to save the revised group name. The revised group name will be saved and displayed in the group list. If the revised name is the same as the saved name, the revised name will be ignored. Add Contact from Group List Select Phonebook│Group and press . Select the Group name you want to add to Contacts List. Select “Edit Group” and press .
Confirm the Group Name what you want to add to the contacts list and then select “Contacts List”. In the Group Site list, select the item that you want to add to the contracts list and then press button on the remote controller to “Red” save the selection. Select “Save" to save the Group name and added site to the contacts list. The selected Group name and added site will be added into the contacts list.
Delete Group Select Phonebook│Group and press . Select the name you want to remove in the group list. Select “Delete Group” and press . Select “Yes” to remove the selected group name and “Cancel” to cancel group name deletion. The selected group name will disappear in the group list when deleted. New Site (Contact in Phonebook) New Site allows you to create and edit the information to each site. Add New Site Select Phonebook │ New Site and press .
Select Site Name box. Enter the site name with the remote controller and press . Enter the used call type information either H.323 or SIP. Select the desired call quality value in the drop-down list. Select “Save” to store the newly added site contact.
Edit New Site Select Phonebook│Contacts List and press . Select the contact you want to modify and press . Select “Edit Site” and press . In the Edit Site screen, you many change the Group name, Site Name, H.323. SIP and Call Quality. After making the changes, select “Save” to apply the new changes or “Cancel” to reserve the original settings. The saved changes will be shown in the Group Site list.
Delete New Site Select Phonebook│Contacts List and press . Select the contact you want to delete and press . Select “Delete Site” and press . Select “Yes” to remove the selected contact and “No” to cancel contact deletion. The selected contact will disappear in the Group-Site list when deleted.
Contacts List Contacts List shows you all of the contacts that you have created and saved. You can select the contact from the Contacts List directly for modifying or deleting. In the Contacts List configuration screen, you can also use the “Yellow” button on the remote controller to search the contact that you want. If the Group-Site over one page, you can also press “Green” button or “Blue” button to Page Up or Page Down. Favorite AVer EVC allows you save up to 10 most used contacts in the favorite list.
The item selected will be added into favorite list. You can make the calls from the favorite list #(0~9) which you have set the favorite list, to press and hold the button #(0~9) via remote controller in Home menu screen. Call History The Call History allows you to check the incoming/outgoing calls made and their status. You can also make a call by selecting it in the Call History list. Call Status Select Call History and press .
Make a Call From the Call History Select Call History and press . Use the and buttons to move the selection and scroll up and down in the call history list. Press and select “Call” to make a call. Or press button on the remote controller to make a call. The call will be connected. Make a Contact from the Call History You can also save the call in/out information into your contacts list. Select Call History and press .
General Setting The General Setting allows you to modify system setting, authority of administrator, monitor setting, and adjust date and time. Call Settings Call Setting set the system to enable/disable auto answer, set the default call quality, and enable/disable Advanced Encryption Standard which ciphers the data to protect against unauthorized data access. Auto Answer Select General Setting │ Call Settings and press . Select Auto Answer and press .
Enable/Disable AES Advanced Encryption Standard (AES) encrypts the data that is being transmitted during a video conferencing to provide protection against unauthorized data access. Encrypted data can only be read with the device that also supports the AES standard. All parties on the call must support AES to use this feature, or else the data will not be encrypted. Select General Setting │ Call Settings and press . Select the Enable AES check box to active this function.
Max. Transmitting/Receiving Bandwidth This function allows you to specify the maximum bandwidth of the outbound and inbound calls. AVer EVC system supports up to 4Mb. Voice Activated Layout Switch During the video conferencing, the EVC system will detect which connected point is talking and show the video of talking point into enlarge screen view. [Note] 1. When function of Voice Activated Layout Switch is enabled, the multiple connections must over 3 points. 2.
System Settings System Settings allows you to enter or change your system’s site name which will appear on the screen during the call session for the other party to identify you, set Language, the time for Auto Power off and enable/disable Keypad Tone function for your main system. Site Name Select General Setting│System Settings and press . The site name is represented as name of this EVC system. Enter the site name as you wanted. Language Select General Setting│System Settings and press .
Keypad Tone Keypad Tone allows you to enable/disable tone sounds when you are dialing a number using the remote controller. Select General Setting│System Settings and press . Select the Keypad Tone check box to enable the tone sounds. By default, this function is enabled. Administrator Change Admin. Password Select General Setting │ Administrator and press . Here allows you to change Admin. Password. [Note] The password is for WebTool loggin only.
Select “Save” located next to “Save System Log” to save the system log into your USB Flash drive. After the file is saved, select “OK”. Remove the USB Flash drive and insert it into your computer’s USB port. Located the file message.tar.gz and send it to the technical support team. Firmware Update Notice Select this function check box to enable firmware updated notice function. By default, this function is enabled.
Monitor EVC main system allows you to connect dual monitor. In the Monitor configuration screen, you can configure the Aspect Ratio and Screen Saver to each monitor. Select General Setting │ Monitor and press . Select the Monitor Aspect Ratio (Auto /4:3/16:9) that you want from the drop-down list and press . If you want the system to detect the right setting automatically, please select “Auto”. Select the Screen Saver time (OFF/10 Minutes/20Minutes/30Minutes/60Minutes) from the drop-down list and press .
TV Underscan For older type TVs/CRT monitors, this function can help to auto adjust screen view when the GUI is exceeded the monitor view range. Date and Time Date and Time allows you to set the Date and Time formats, adjust the time setting and change the time zones around the world and countries. Date Format Select General Setting│Date and Time and press . Select the Date Format (yyyy-mm-dd/ mm-dd-yyyy/dd-mm-yyyy) you prefer from the drop-down list.
Enable NTP Network Time Protocol (NTP) is a protocol that is used to synchronize computer clock times in a network of computers. Select the Enable NTP check box to make your main system time the same as the network time. NTP Server The Network Time Protocol (NTP) allows administrators to synchronize all network computers to a main server. This keeps all network machine clocks on the same time. Enter the NTP Server name that you want to follow.
Year and Hour Enter the date and time including year, month, day, hour and minute that you want to show on the present system. Select “Apply” to active your settings.
Reset System The Reset System allows you to reset your main system to factory settings, which will clear phonebook entries and call history. Make sure to back up the information before resetting the system. Default Setting Reset: LAN configuration, video/audio codec selection, call settings and so on will be reset. Click “Yes” to reset your system to factory default values. Clear Phonebook: All the phonebook entries saved in the system will be deleted. Click “Yes” to delete all content of your phonebook.
Video/Audio In Video/Audio configuration screen, you can set the MIC gain level, select the preferred video and audio codecs and adjust the camera functions. Camera Camera allows you to set the White Balance, Exposure, Sharpness, and Frequency for your camera. White Balance Whit balance is a camera setting that adjusts for lighting in order to make white objects appear white in photos. Select Video/Audio│Camera and press . Select the White Balance type from the drop down list.
Exposure A photograph’s exposure determines how light or dark an image will appear when it is been captured by your camera. Select the exposure level you prefer from 1 to 9 or auto. Frequency Select the correct frequency setting (Auto/50Hz/60Hz/OFF) form the Frequency drop-down list. Sharpness Adjust camera sharpness. The more sharpness the screen image more easy has noise.
Camera Upside-down When camera is handed at up-side-down position, enable Camera Upside-down to flip the image view. Microphone EVC main system allows you to adjust the MIC Gain Level up to 9 for proper MIC volume to improve audio reception on the microphone (s). MIC Gain Level Select Video/Audio │ Microphone and press . Adjust the MIC Gain Level form the drop-down list. MIC Input Source Select the source of the microphone from the MIC in or Audio in.
Broadcast Support(HDMI-2) This function allows you to hear own talking voice during video conferencing through the stream media device that is connected on HDMI-2 port of EVC main unit. In MIC Input Source, please select “MIC In”. If the stream media device didn’t connect to HDMI-2 port of EVC main unit, it will cause howling when voice come out from TV or speaker. Video/Audio Codecs You can specify the Video/Audio Codecs in Video Codecs and Audio Codecs configuration screens.
Network Network allows you to set the SIP Server, and Gatekeeper, Firewall LAN Configurations. Before configuring Network and Firewall, please refer to page 69 – Scenarios for LAN connection and follow the instructions of your actual network connection scenario. LAN Configuration AVer EVC supports IPv4 and IPv6 internet protocol for your configuration. IPv4 is the most widely deployed internet protocol used to connect devices to the internet.
Your IP address is Show the current IP address; enter into when you need to configure your IP address manually. Subnet Mask Show the designated IP address routing prefix; enter the subnet mask address when the system does not automatically obtain the subnet mask Default Gateway A gateway is a network point that acts as an entrance to another network. Enter the gateway address when the system does not automatically obtain the gateway.
Preferred/Alternate DNS Server Domain Name System (DNS) servers convert human friendly names (for example: www.example.com) to IP addresses (218.77.272.166) that let machines be found on the network. The preferred DNS server is the one your computer asks first. The alternate is a backup. Enter the Preferred and Alternated DNS Server address. After finishing all settings, select “Apply” to active the changed settings. LAN Configuration (IPv6) IPv6 is an evolutionary upgrade to the Internet Protocol.
Obtain IP Address Static IP: Configure the system to use the assigned IP address. Select this when the public IP address is available. Auto: Obtain automatically. the dynamic IP address Your IP Address is Show the current IP address; enter into when you need to configure your IP address manually. Prefix Length Prefix Length allows you to place as many IPv6 devices as the underlying network medium allows.
After finishing all settings, select “Apply” to active the changed settings. Firewall Configure the following items to setup the Firewall. Select Network│Firewall and press . Configure the following relative items to setup the Firewall. TCP/UDP Ports By default, the system communicates through TCP/UDP ports in the range from 30000 to 30299. You can specify the range for your specific network environment.
NAT Configuration AVer EVC supports NAT systems that use the internal IP addresses to communicate with other devices outside the LAN. NAT Public (WAN) Address The NAT public address must be entered when you enable the feature on NAT configuration. SIP Session Initiation Protocol (SIP) allows you around the world to communicate using your supported devices over the Internet. Select Network│SIP and press . Configure the following relative items to setup the SIP.
SIP Site Name Enter the SIP site name for others to identify. The SIP site name may be the same or different then the domain for Web activity. Inter Protocol Select internet protocol check box to enable IPv4 or IPv6 protocol using. SIP Transport Protocol Select the SIP Transport Protocol type from the drop-down list for using. There are two types of Internet Protocol (IP) traffic. They are Transmission Control Protocol (TCP) and User Datagram Protocol (UDP).
SIP Port Change this value only if you use specific settings in your network system. By default, the SIP port is set to 5060. Enable SIP Select Enable SIP check box and press to activate/deactivated using SIP. BFCP Enable presentation sharing function in SIP. It allows you to share the presentation file screen to other caller in video conference meeting.
STUN Server STUN (Session Traversal Utilities for NAT) is a standardized set of methods and a network protocol to allow an end host to discover its public IP address if it is located behind a NAT. Enter IP address of SIP NAT traversal server. STUN Port Enter port number of STUN server. Enable STUN Server Mark to enable STUN server function.
SIP Configuration A typical SIP session involves a client requesting a session with a SIP server. After the request is received, the SIP server returns a response to the user indicating the availability of the session. 1. Select Network │ SIP Configuration and press . 2. Configure the following relative items to setup the Server. Operating Mode Select Operating Mode and press select the mode from drop-down list. to Become a Client: Register EVC main system to SIP external server.
Become a Client: Select Operating Mode is “Become a Client” in SIP Configuration. Then, enter the following information to register to SIP server. User Name Select User Name and press user name. to enter Authorization Name Select Authorization Name and press enter authorization name. to Password Select Password and press password.
Registrar Server Registrar Server accepts registrations from users and places these registrations, (which is essentially location information), in a database known as a location service. Enter the Registrar Server name that you want to use. Proxy Server Proxy Server is computing device (typically a server) that interfaces between data processing devices and others within a communications network. These devices may be located on the same local area network or an external network.
Become a Server: Select Operating Mode is “Become a Server” in SIP Configuration. Then, enter the following information to be a SIP server. Authentication Mode Select authenticate way to authorize SIP client. Anonymous: No password required for any SIP client. Password: Password is required for SIP client to connect SIP server. Set the password in Password column. Password When authentication mode is Password mode, a password is required to be set. The default password is “1234”.
Registered Users List all registered SIP client. Gatekeeper The Gatekeeper in AVer EVC serves the purpose of translating services from E.164 IDs to IP addresses in an H.323 network. Select Network│Gatekeeper and press . Configure the following relative items to setup the Gatekeeper. H.323 Name Specify the name that gatekeepers and gateways can use to identify this system. Enter the name; the gatekeeper will use this name for identification.
H.323 Extension Enter a numeric value for the gatekeeper to identify your system further. Gatekeeper IP Address Enter the IP address for the gatekeeper server. Connect to Gatekeeper Select this check box to Activate/deactivate gatekeeper. Make sure to setup the Gatekeeper before setting up the Firewall.
Enable H.460 Firewall Traversal If you want to enable the H.460 Firewall Traversal, please set the following ports in port forwarding in your firewall before start installing your EVC. Port Function Type 1719 Gatekeeper UDP 1720 H.323 Call setup TCP 30000~30299 Control and media for audio, video, content, and data/FECC TCP and UDP 80 HTTP Interface (WebTool) TCP 23 Telnet TCP 5060 SIP TCP and UDP Make sure your gatekeeper supports H.460 Firewall Traversal before enabling it.
Web Configurations You can use the internet browser to access your AVer EVC system through a LAN RJ-45 cable to setup a AVer EVC system remotely. You can also access the Phonebook to add, edit and delete entries, view and download the call history, update the system, and restore your previous settings. For web configurations, your AVer EVC system default IP address is: 192.168.0.1. Please change your EVC’s IP address at the start. Using the WebTool Enter your EVC’s IP address in the URL field.
After login, user should see the video screen of local site. is indicated in background view mode. 3. Click is indicated in live view mode. icon can call out on-screen remote controller. You can use mouse to click the on-screen remote controller to operate functions on WebTool. In the WebTool page, you can access the following: Phonebook Dial Call History Video/Audio General Setting Network You can use the mouse to click the specified icon for a selection.
Managing Phonebook In the Phonebook page of WebTool, all functions are the same as your AVer EVC Application. One different is the Upload/Download. Edit and Save 1. Locate and open the file using MS Excel and select Office XML Handler to create a schema based on the XML source data. 2. Edit the file. 3. Make sure to save the file as XML Data so it can be uploaded back to the system.
Download Phonebook Entries Download allows you to download contact data from your AVer EVC system. 1. Click Phonebook│Upload/Download. 2. The saving Phonebook data from AVer EVC system dialogue box will appear. 3. Click “Save” to save the file. 4. After saving, you have to re-arrange your browser to update your WebTool Phonebook so that it can be the same as your EVC system.
Update System You can update the latest EVC firmware to your AVer EVC system from AVer EVC WebTool. 1. Click General Setting│System Update 2. Click “System Update”. 3. Click “Select” to browse and locate the downloaded firmware file .dat. 4. Click “Submit” to begin the system update or Cancel to stop this operation. WARNING! Please do not perform any operations during the updating process.
Troubleshooting Audio Can’t hear the audio during a call - Make sure the MICs are not muted. - Make sure the MIC and speaker connections are properly connected as illustrated in the manual. - Make sure the MIC and speaker device are workable. - Ensure proper volume level on the system. The audio quality is poor - Ensure the MIC is not damaged. - Try to adjust the “Mic Gain Level”. - Make sure the MIC is not facing the output speakers to prevent echo.
Network The LAN connection is fail. - Make sure you have changed your default IP address. The default IP address is 192. 168.0.1, in order not to conflict with other devices in the same LAN, please change your IP address at the start. Cannot open WebTool by IE9 and IE10. 1. Click (General Setting icon) in IE. 2. Select “F12 developer tools”. 3. Change Document Mode to Internet Explorer 9 standards.
4. Disable intranet sites in Compatibility View. Go to “Tools│Compatibility view settings”.
5. Unclick the checkbox “Display intranet sites in Compatibility View” and then click “Close”.
Others Unable to connect the call and the “Call failed” error message appears on the screen. - Ensure the IP address for the calling is correctly. - Ensure the other end of your calling does not set their system to “Do Not Disturb” mode or pick up the phone. - Ensure you are not calling to a system that has already up to maximum call-in limitation. Forget the administrator password. - Please contact AVer technical support for assistance. Unable to control the far end camera.
Scenarios for LAN Connection Public IP Configuration (Outside of Firewall) Your EVC system is connecting directly to the internet. 1. From the remote press “Home”-> “ “Setting”. 2. Press “ ” -> ” -> “Network”. 3. Press “LAN Configuration”. 4. And In the drop-down list “Obtain IP address”, choose “Static IP” or “PPPoE”. Static IP: Input the “IP address”, “Subnet Mask” and “Default Gateway”.
- PPPoE: Input the PPPoE login “User name” and “Password”. 5. Select “Apply” and press (Enter). 6. Press “Home” on the remote to return to the home menu. 7. Press the (Call) button on the remote and you are ready to make your first call. PPPoE setting Private IP Configuration (Behind Firewall with Port Forwarding) Please make sure you have set the following ports in port forwarding in your firewall. Port Function Type 1719 Gatekeeper UDP 1720 H.
2. Press “ ” -> “Network”. 3. Press “LAN Configuration”. 4. And In the drop-down list “Obtain IP address”, choose “Static IP” or “DHCP”. - Static IP: Input the “IP address”, “Subnet Mask” and “Default Gateway”. - DHCP: Configure the system to automatically obtain an IP address from the DHCP server. 5. Select “Apply” and press (Enter). 6. Press (Back) on the remote to return to previous menu. (If you have H.323 ALG enabled, skip to step 10). 7. In the same page, go to “Firewall” and press (Enter). 8.
H.460 Gatekeeper with Firewall Traversal Your EVC system is connecting to the internet through a firewall and your have a Gatekeeper outside the firewall. 1. From the remote press “Home”-> “ ” -> “Setting”. 2. Press “ ” -> “Network”. 3. Press “LAN Configuration (IPv4)”. 4. And In the drop-down list “Obtain IP address”, choose “Static IP”. 5. Manually input the “IP address”, “Subnet Mask” and “Default Gateway”. 6. Select “Apply” and press (Enter). 7.
8. Enter the IP address of your Gatekeeper in the “Gatekeeper IP Address” field and enable the “Use Gatekeeper” check box. 9. Enable the “Enable H.460 firewall Traversal” option. 10. Press the “Home” button on the remote to return the home menu. 11. Press the (Call) button on the remote and you are ready to make your first call. Remote Control Battery Safety Information 1. Store batteries in any cool & dry place. 2. Do not dispose used batteries in domestic waste.
Limited Warranty For a period of time beginning on the date of purchase of the applicable product and extending as set forth in the “Warranty Period of AVer Product Purchased” section of the warranty card, AVer Information Inc. (“AVer”) warrants that the applicable product (“Product”) substantially conforms to AVer’s documentation for the product and that its manufacture and components are free of defects in material and workmanship under normal use.
Limitation of Liability In no event shall AVer be liable for indirect, incidental, special, exemplary, punitive, or consequential damages of any nature including, but not limited to, loss of profits, data, revenue, production, or use, business interruption, or procurement of substitute goods or services arising out of or in connection with this limited warranty, or the use or performance of any product, whether based on contract or tort, including negligence, or any other legal theory, even if AVer has advi
Federal Communications Commission Statement (Class A) NOTE- This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
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