User guide

SW HDMI Series • Remote Communication and Control 24
Updating Firmware Using Firmware Loader
Updates to the SW HDMI Series firmware are made available periodically via the Extron
website. You can find out what version of firmware is currently loaded on your switcher
by entering the SIS Q command via the RS-232 or USB interface (see “Using Simple
Instruction Set (SIS) Commands”on page 19 for the procedure for entering SIS
commands).
Downloading and Installing Firmware Loader
Extron recommends using the Firmware Loader software to update the firmware on
the SW HDMI. If you do not already have Firmware Loader installed on your computer,
download it as follows:
1. Go to the Extron website at www.extron.com and click the Download tab.
2. On the Download Center screen, click the Software link on the left sidebar menu.
3. On the next Download Center screen, locate Firmware Loader and click its Download
link.
Figure 15. Firmware Loader Download Link
4. On the next screen, enter the requested information, then click the
Download fw_loader_vnxnxn.exe button (where n is the Firmware Loader version
number).
5. Follow the instructions on the rest of the download screens to save the executable
Firmware Loader installer file to your computer. Note the folder to which the file was
saved.
6. In the file browser, locate the downloaded executable installer file and double-click it
to open it.
7. Follow the instructions on the Installation Wizard screens to install Firmware Loader
on your computer. Unless you specify otherwise, the installer program places the
Firmware Loader file, FWLoader.exe, at c:\Program Files\Extron\FWLoader.
Downloading the SW HDMI Firmware
To obtain the latest version of firmware for the SW HDMI:
1. Visit the Extron website (www.extron.com), click the Download link at the top of the
page, then click the Firmware link on the left sidebar menu.
Figure 16. Firmware Link on the Download Tab
2. On the next Download Center screen, click the SW HDMI Series Download link.
3. On the next screen that appears, enter the requested user information, then click the
Download button.