Specifications

www.avenview.com
22
3.2 General Troubleshooting
Problem
Possible Solution
No Power
 Ensure that DVI-SPLITPRO-4X is plugged in
 If you are recovering from power outage, accidentally unplug the adapter or
other power surge conditions, leave the device off for a while and then
power it on again.
No or Distorted Image
 Make sure all cables are in good working condition and properly connected
to the DVI-SPLITPRO-2B and displays.
 Configure the output video resolution so that it doesn’t excess the native
resolution of the display. ( in this case, the message of “out of range” is
usually showed on your screen)
Poor Quality
 We suggest that don’t use T-connectors to split your video source into to
images displayed on two different screens. That will lower output video
quality. Use a distribution amplifier instead of T-connectors.
 Make sure the video source is not compressed and maintains the highest
native resolution.
Wrong Color
 Press “Color Balance” key for auto configuration.
Auto color configuration only works at VGA and Component inputs.