Instruction manual

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SELLER SHALL NOT BE LIABLE FOR ANY SPECIAL, DIRECT INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF A COMMERCIAL NATURE ARISING OUT THE USE OF OR INABILITY TO USE
SELLER’S PRODUCT BY REASON OF THE FACT THAT SUCH PRODUCT DOES NOT CONFORM
TO THE CONTRACT OR TO ANY EXPRESS OR IMPLIED WARRANTY. SELLER’S MAXIMUM LI-
ABILITY SHALL BE LIMITED TO THE COST OF REPAIR AND/OR REPLACEMENT OF THE PROD-
UCT CLAIMED TO BE DEFECTIVE OR NONCONFORMING, SUBJECT TO SELLER’S RIGHT OF
REMOVAL AND RETURN OF PRODUCT.
All of the foregoing constitute Buyer’s sole and exclusive remedy and Seller’s sole and exclusive liability for supplying
nonconforming or defective Product.
RETURNS
AVE products are fully inspected and carefully packed to ensure you are delivered a quality product in good condi-
tion. If you are not fully satisfied with our product, returns of standard stocking items with no restocking fee can be
made within thirty (30) days of invoice to Buyer. All such returns must have prior consent of Seller by obtaining an
RMA number and must include the sales or delivery receipt showing the date of original purchase and be in an
unused condition contained in its original packaging. Any other returns must have prior written consent of Seller and
are subject to a restocking fee of fifteen percent (15%) and freight charges.
RMA NUMBER
The RMA (Return Material Authorization) number must be obtained by contacting Seller prior to the shipment of the
product for return. The RMA number is valid only for 15 days from the date of issue. The RMA number must be clearly
displayed on all shipping labels.
VSI-Pro VIDEO SERIAL INTERFACE
APPENDIX P LIMITED WARRANTY
WARRANTIES EXCLUDED, SELLER EXPRESSLY DISCLAIMS AND EXCLUDES ANY EXPRESS OR
IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WHICH
EXCEEDS OR IS INCONSISTENT WITH THE WARRANTY HEREIN EXPRESSLY SET FORTH.
NON-WARRANTY CLAIMS
In the event Buyer makes a warranty claim and Seller’s warranty does not apply, Buyer shall reimburse Seller for all
reasonable expenses incurred by Seller in diagnosing the installation/repair problem.
BUYER’S EXCLUSIVE REMEDIES
If the Product supplied shall fail to conform to the contract or any applicable warranty, Buyer shall immediately notify
Seller of such condition and afford Seller a reasonable opportunity to inspect said Product. Seller shall, at its option,
either repair or replace such nonconforming Product. Seller shall not be responsible for labor charges for removal or
installation of such equipment or material or charges for transportation, handling and shipping except as provided in
Seller’s written service policy. No Product shall be returned without Seller’s prior written consent.