Avaya SMON Manager User Guide May 2004
Avaya SMON Manager User Guide Copyright Avaya Inc. 2004 ALL RIGHTS RESERVED The products, specifications, and other technical information regarding the products contained in this document are subject to change without notice. All information in this document is believed to be accurate and reliable, but is presented without warranty of any kind, express or implied, and users must take full responsibility for their application of any products specified in this document.
Table of Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi The Purpose of This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Who Should Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Organization of This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Chapter 1 — Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Configuring Report Options . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Using Dialog Box Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Generating Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Report Now . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Auto Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Managing Windows . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents History Text Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Chapter 7 — Using SMON History . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Using Enterprise History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Understanding the Enterprise History Window . . . . . . . . . . . .60 Collection Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Activating/Deactivating History Collections . . . . . .
Preface Welcome to Avaya SMON Manager. This chapter provides an introduction to the structure and assumptions of the guide. It includes the following sections: • The Purpose of This Guide - A description of the intended purpose of this guide. • Who Should Use This Guide - A description of the intended audience of this guide. • Organization of This Guide - A brief description of the subjects covered in each chapter of this guide.
Preface — Overview - This chapter provides an overview of the RMON standard and Avaya Inc.’s SMON concepts, a graphical example of SMON’s position in a network, a description of the Avaya Inc. switch architecture and monitoring concepts, and an introduction to the SMON tools. • Online SMON - Instructions on how to use Online SMON Manager applications. — Introduction to Avaya SMON Manager - This chapter describes how to launch Avaya SMON Manager and the SMON tools.
1 Overview This chapter describes Avaya SMON Manager, Avaya Inc.’s switched network monitoring system, and includes the following sections: • What is RMON - A brief description of the RMON standard. • What is SMON - A general description of SMON switch monitoring technology. • Overview of SMON Concepts - An introduction to SMON concepts. • SMON Tools - An introduction to different types of SMON tools.
Overview RMON is an industry standard that Avaya Inc. and other companies have adopted in their network management applications. Avaya has taken the RMON standard and extended it to the switching environment. What is SMON SMON is an extension of the RMON standard. SMON adds to the monitoring capabilities of RMON in the following ways: • It provides additional tools and features for monitoring in the switch environment. • It provides a global view of traffic flow in a network with multiple switches.
Chapter 1 Switch Monitoring Effective switch management requires a comprehensive monitoring mechanism. RMON monitoring is not sufficient for switches. RMON probes can only be used to monitor and analyze a single segment. When you deploy a switch in the network, there are additional components in the network that can not be monitored using RMON, such as switch ports, VLAN, and statistics for all ports. SMON meets this challenge by extending RMON to the switched network.
Overview • VLAN Statistics • Port Statistics • Extended Port Statistics • Ethernet Segment Statistics • Host Statistics • Host Matrix Statistics • Port History The AnyLayer SMON tools extend RMON II to provide switch monitoring on the network layer and above.
Chapter 1 SMON Devices Avaya’s SMON tools provide monitoring capabilities for network devices that support the SMON extensions of the RMON standard. For Avaya M770, Avaya P130, Avaya C360, Avaya W310, and Avaya P330 Devices, SMON monitoring capabilities can be activated by purchasing an SMON license from Avaya Inc. Avaya M770 M-MLS Devices and Avaya P333R Devices also support the AnyLayer SMON extensions of RMON II.
Overview 2Extended Port Statistics are also supported. 3Supported when using the Avaya M770 M-MLS. 4 Supported when using a Avaya P333R module. Top-Down Monitoring Avaya’s SMON applications provide multi-tiered monitoring capabilities, both for the MAC layer (SMON I) and for upper layers (AnyLayer SMON). Multi-tiered monitoring enables you to use powerful top-down network monitoring techniques.
Chapter 1 The lower monitoring tiers provide more focused views of the traffic on the device. They allow you to zero in on a specific host or port on a switch. You can then pinpoint the exact source of the traffic discovered in the upper tiers. Figure 1-2. Top-Down Monitoring for the MAC Layer Top-Down Monitoring for the Upper Layers Avaya’s SMON applications provide a series of AnyLayer SMON tools for implementing top-down monitoring techniques at the network layer and above.
Overview • Is there an unusual amount of traffic for a specific type of application protocol, such as e-mail, name service, or HTTP? • Is there an unusual amount of ICMP traffic that may be caused by flood pinging? The lower tiers then allow you to locate the IP subnet or specific IP host that is the source of the traffic discovered using Protocol Distribution. Figure 1-3.
Chapter 1 SMON Tools The SMON tools are divided into the following: • Avaya SMON Manager Tools - These tools provide global monitoring capabilities for multiple SMON devices on a network. • Device SMON Tools - These tools monitor specific devices. Figure 1-4.
Overview Avaya SMON Manager Tools Avaya SMON Manager tools provide global monitoring capabilities for multiple SMON devices on a network. There are two types of SMON Manager tools: • Online SMON Tools - Tools providing network-wide switch and port monitoring information in real-time. These tools include: — Enterprise Switch Statistics — Enterprise Port Statistics — Enterprise Voice Port Statistics • SMON History Tools - Tools providing views and reports of monitoring information gathered over time.
Chapter 1 The basic counters (displayed in the bar charts) provide a view of the key counters for each switch. Placing the cursor over each bar displays an Info Box, containing the Type, IP address, and MAC address of the associated device. This allows you to easily track switches. The Enterprise Switch Statistics view forms the top layer of the MAC level top-down monitoring concept. It allows you to view the level of a specific user to isolate network problems quickly and accurately.
Overview For the Enterprise History application, the agent stores up to 360 separate data samples at equal time intervals that can later be retrieved from the SMON console. This is called History data, and provides an alternative method for analyzing the data in a switched network. The agent collects port history counters for all the ports in a device. The Enterprise History application is a control center for managing the collection of History data on all agents in the network.
Chapter 1 The key parameters for collections are: Port History • Collection Duration - The interval for each collection. This defines how long the agent collects and stores the History data. For example, a collection duration of 2 weeks, results in the agent collecting and storing data for 2 weeks. The longer the collection, the longer the interval between when the agent collects data.
Overview Device SMON Tools Device SMON tools monitor specific devices and provide statistics on the traffic passing through a device’s switch fabric, a VLAN, port, and host. In addition, Device SMON can provide information about host pairs talking to each other. For information on Device SMON tools, refer to the appropriate Avaya Device SMON User Guide.
2 Introduction to Avaya SMON Manager This chapter provides an introduction to Avaya SMON Manager, and contains the following sections: • Starting Avaya SMON Manager - Instructions on starting Avaya SMON Manager. • The Online SMON User Interface - A detailed description of the Online SMON user interface. • Working with SMON Tools - Techniques for using Online SMON more effectively.
Introduction to Avaya SMON Manager • Dialog Area - A resizeable window where all dialog boxes appear. The figure below shows the user interface, with its various parts labeled. Figure 2-1. Online SMON User Interface SMON Tabs Menu Bar Dialog Area Toolbar Desktop SMON Tabs The SMON tabs provide a method for switching between the Online SMON window and the SMON History window. To view a window, click the appropriate SMON tab. The relevant window appears.
Chapter 2 Table 2-1. Online SMON Toolbar Buttons (Continued) Button Description Menu Produces a report file for importing to a spreadsheet or word processor. File > Report Now Temporarily stops and then restarts collection of SMON data. When the collection of SMON data is paused, the background of the chart appears white. View > Pause Searches for a specific item. Edit > Find Opens the Customize View dialog box. View > Customize Opens context sensitive on-line help.
Introduction to Avaya SMON Manager Working with SMON Tools The following sections describe features that can help you use Online SMON tools more effectively. The topics include: • Configuring Display Options - Instructions on how to configure general Online SMON options. • Configuring Report Options - Instructions on how to configure display options in the Switch, Port, and Voice Port Statistics applications. • Using Dialog Box Options - Instructions on using the dialog box options.
Chapter 2 Configuring Display Options To configure display options for Enterprise Switch, Port, or Voice Port Statistics: 1. Activate the application for which you want to configure display options. 2. Click . Or Select View > Customize. The Customize View dialog box opens. Figure 2-2.
Introduction to Avaya SMON Manager To change the polling interval, select a polling interval from the Polling Interval pull-down listbox. The following polling intervals can be selected: • 30 seconds • 1 minute • 5 minutes • 15 minutes • 30 minutes • 60 minutes * Note: The new polling interval will take effect when the device is next polled. Display Mode The Display Mode option allows you to select one of three display modes. Select a display mode using the option buttons.
Chapter 2 Configuring Report Options To configure report options for Enterprise Switch, Port, and Voice Port Statistics, select File > Options. The Options dialog box opens. Figure 2-3. Options Dialog Box The Options dialog box enables you to select a default directory for saving reports and configure the report format. To select a default directory for saving reports: 1. Click Browse. A directory browser window opens. 2. Navigate to the directory in which you want to save reports. 3. Click Open.
Introduction to Avaya SMON Manager To undo all changes made to the information in the dialog box, click Revert. The information in the dialog box reverts to what it was when the dialog box was first opened. If you have already sent information to the device from the dialog box and you click Revert, the information in the dialog box reverts to what it was when it was last applied. * Note: When clicking Revert, the application does not poll the device for information.
Chapter 2 Report Now To generate a report with the statistics from the last time the device was polled: 1. Click . Or Select File > Report Now. The Report Now dialog box opens. Figure 2-4. Report Now Dialog Box 2. To change the filename and directory in which to save the report: a. Click Browse. A file browser window opens. b. Select a directory and filename for the report. 3. Click Report. The report is generated.
Introduction to Avaya SMON Manager Auto Report To start generating an automatic report: 1. Select File > Auto Report. The Auto Report dialog box opens. Figure 2-5. Auto Report Dialog Box 2. To change the filename and directory in which to save the reports: a. Click Browse. A file browser window opens. b. Select a directory and filename for the report. 3. Click Start. The report is generated immediately. Data is added to the report after each polling interval.
Chapter 2 Managing Windows Online SMON enables you to manage open windows easily. To cascade all open windows, select Window > Cascade. To bring the next window in the list to the front, select Window > Next. To bring the previous window in the list to the front, select Window > Previous. To close all windows, select Window > Close All. To bring a window in the list to the front, select Window > Window Name, where Window Name is the name of the window you want to view.
3 Switch Statistics Switch Statistics allows you to see the data passing through each switch in the network. For a detailed overview of Enterprise Switch Statistics, refer to “Enterprise Switch Statistics” on page 10. Accessing Switch Statistics To access the Switch Statistics window: 1. Click . Or Select File > New > Switch Statistics. The Switch Statistics application opens with the Switch Group Configuration dialog box open. 2. Select the switches you want SMON to poll.
Chapter 3 Using Switch Statistics The Switch Statistics window allows you to see the data passing through each switch in the network. For an explanation of the Switch Statistics window, refer to “Understanding the Switch Statistics Window” on page 27. Using Switch Statistics you can: • Select the switches you want SMON to monitor. For information on selecting switches to monitor, refer to “Selecting Switches to Poll” on page 29. • Select the switches you want SMON to display.
Switch Statistics — (*) - Extra information about the port is available in the port’s Info Box. — (**) - There are errors on the device. View the device’s Info Box for more detailed information. • The table below describes the items found in the Switch Statistics status bar. Table 3-1. Switch Statistics Status Bar Items Item Description Last Polling The IP address of the last device polled and the time when the device was last polled.
Chapter 3 Selecting Switches to Poll To reduce strain on the network, Avaya SMON Manager enables you to select the switches that are monitored. SMON only polls the switches you select. Select the switches you want SMON to monitor using the Switch Group Configuration dialog box. In addition, using the Switch Group Configuration dialog box you can save groups of switches to be monitored. To open the Switch Group Configuration dialog box: Click . Or Select Edit > Configuration.
Switch Statistics • Groups - The devices are sorted by groups. Only devices in groups are listed. Moving a group to the List of Selected, selects all devices that are members of the group. To refresh the Known Network list, click Refresh. The devices in the network are relearned. * Note: Clicking Refresh also refreshes the list of device ports in the Port Group Configuration dialog box and the list of IP telephones in the Voice Port Configuration dialog box.
Chapter 3 Filtering the Switch Statistics Display By default, information from all switches selected in the Switch Group Configuration dialog box is displayed in the Switch Statistics window. You can limit information being displayed to specific ports using TopN filtering. This makes it easier to concentrate on specific devices in the network. TopN filtering enables SMON to display only the items with the heaviest traffic. The TopN filter produces a report for the 1-15 (N) most active items on the network.
Switch Statistics The following table lists the Switch Statistics counters in the Packets statistics set. Table 3-2. Switch Statistics Counters - Packets Counter Description Uncsts In The number of good unicast packets entering the switch. Good Pkts In The number of good packets entering the switch. Bdcsts Pkts The number of good broadcast packets entering the switch. Mcsts Pkts The number of good multicast packets entering the switch.
Chapter 3 Searching for Switches The Find option allows you to locate a specific switch in the Switch Statistics window. To search for a switch: 1. Click . Or Select Edit > Find. The Find Switch dialog box opens. Figure 3-4. Find Switch Dialog Box 2. Enter the switch name or IP address in the Find Switch field. 3. Click Find. The found device is highlighted for easy identification. * Note: If you enter only part of the name or IP address, SMON will find the first time the value appears.
4 Port Statistics Port Statistics allows you to see the data passing through each port and LAG in the network. For a detailed overview of Enterprise Port Statistics, refer to “Enterprise Port Statistics” on page 11. Accessing Port Statistics To access the Port Statistics window: Click . Or Select File > New > Port Statistics. The Port Statistics application opens with the Port Group Configuration dialog box open. Figure 4-1.
Chapter 4 Using Port Statistics The Port Statistics window allows you to see the data passing through each port in the network. For an explanation of the Port Statistics window, refer to “Understanding the Port Statistics Window” on page 35. Using Port Statistics you can: • Select the ports and LAGs you want SMON to monitor. For information on selecting ports and LAGs to monitor, refer to “Selecting Ports and LAGs to Poll” on page 37. • Select the ports and LAGs you want SMON to display.
Port Statistics • The table below describes the items found in the Port Statistics status bar. Table 4-1. Port Statistics Status Bar Items Item Description Last Polling The IP address of the last device polled and the time when the device was last polled. Pkts/Sec For Last Interval The average bandwidth use over the last polling interval. Items count Total number of ports being polled.
Chapter 4 Selecting Ports and LAGs to Poll To reduce strain on the network, Avaya SMON Manager enables you to select the ports and LAGs that are monitored. SMON only polls the ports and LAGs you select. Select the ports and LAGs you want SMON to monitor using the Port Group Configuration dialog box. To open the Port Group Configuration dialog box: Click . Or Select Edit > Configuration. The Port Group Configuration dialog box opens. Figure 4-2.
Port Statistics • VLAN - The ports are sorted and represented by VLAN. When using the VLAN sorting method a list of VLANs appears in the Known Ports list. Moving a VLAN to the List of Selected, selects all ports that are members of the VLAN. • Groups - The ports are sorted by groups. Only ports in groups are listed. Moving a group to the List of Selected, selects all ports that are members of the group.
Chapter 4 To save the ports and LAGs in the List of Selected as a group: 1. Click Group. The Save Group dialog box opens. Figure 4-3. Save Group Dialog Box 2. Enter a name for the group. 3. Click OK. The port group is created. Filtering the Port Statistics Display By default, information from all ports and LAGs selected in the Port Group Configuration dialog box is displayed in the Port Statistics window. You can limit information being displayed to specific ports and LAGs using VLAN and TopN filters.
Port Statistics VLAN Filtering You can filter the ports and LAGs displayed in the Port Statistics window by VLAN. Only ports that are members of the selected VLANs are displayed in the Port Statistics window. This makes it easier to concentrate on specific VLANs in the network. To open the VLAN Filter dialog box, select View > Define VLAN Filter. The VLAN Filter dialog box opens. Figure 4-4.
Chapter 4 To remove all items from the Selected VLANs list, click Remove All. All VLANs are removed from the Selected VLANs list. To apply the VLAN filter, click Apply. The Port Statistics information is filtered. To toggle the VLAN filter, select Actions > Activate VLAN Filter. TopN Filtering TopN filtering enables SMON to display only the items with the heaviest traffic. The TopN filter produces a report for the 1-15 (N) most active items on the network.
Port Statistics Port Statistics Counters To select a set of statistics to display, click one of the option buttons on the lower right-hand corner of the window. The statistics sets are: • Packets - Counters for selected packet types for each port. • Bandwidth - The rate at which traffic is entering and exiting each port. • Utilization - The utilized capacity of each port. The counters relevant to the selected set of statistics appear under the graph. Check the counters you want displayed.
Chapter 4 The following table lists the Port Statistics counters in the Bandwidth statistics set. Table 4-3. Port Statistics Counters - BandWidth Counter Description In BW The rate at which traffic is entering the port or LAG in Kbps. Out BW The rate at which traffic is exiting the port or LAG in Kbps. The following table lists the Port Statistics counters in the Utilization statistics set. Table 4-4.
Port Statistics Searching for Ports and LAGs The Find option allows you to locate a specific port in the Port Statistics window. To search for a port or LAG: 1. Click . Or Select Edit > Find. The Find Port dialog box opens. Figure 4-5. Find Port Dialog Box 2. Do one of the following: • To search for a port or LAG by name: a. Click the Port/LAG Name option button. b. Enter the port name or part of the port name in the Port/LAG Name field. c. Click Find.
Chapter 4 • To search for a port or LAG by port number: a. Click the Port/LAG Number option button. b. Enter the port number in the Port/LAG Number field. c. Click Find. The found port or LAG is highlighted for easy identification. To remove the highlight from the application window, click in the Port Statistics window. The highlight disappears. * Note: The Find button changes to Find Next until all instances of the search information have been found.
5 Voice Port Statistics Voice Port Statistics allows you to see the data passing through each Avaya IP telephone in the network. For a detailed overview of Enterprise Voice Port Statistics, refer to “Enterprise Voice Port Statistics” on page 11. Accessing Voice Port Statistics To access the Voice Port Statistics window: Click . Or Select File > New > Voice Port Statistics. The Voice Port Statistics application opens with the Voice Port Group Configuration dialog box open. Figure 5-1.
Chapter 5 Using Voice Port Statistics The Voice Port Statistics window allows you to see the data passing through each Avaya IP telephone in the network. For an explanation of the Voice Port Statistics window, refer to “Understanding the Voice Port Statistics Window” on page 47. Using Voice Port Statistics you can: • Select the IP telephones you want SMON to monitor. For information on selecting IP telephones to monitor, refer to “Selecting IP Telephones to Poll” on page 49.
Voice Port Statistics • The table below describes the items found in the Voice Port Statistics status bar. Table 5-1. Voice Port Statistics Status Bar Items Item Description Last Polling The IP address of the last IP phone being polled and the time when the IP phone was last polled. Pkts/Sec For Last Interval Average bandwidth utilization over the last polling interval. Items count Total number of IP telephones being polled.
Chapter 5 Selecting IP Telephones to Poll To reduce strain on the network, Avaya SMON Manager enables you to select the IP telephones that are monitored. SMON only polls the IP telephones you select. Select the IP telephones you want SMON to monitor using the Voice Port Group Configuration dialog box. To open the Voice Port Group Configuration dialog box: Click . Or Select Actions > Configuration. The Voice Port Group Configuration dialog box opens. Figure 5-2.
Voice Port Statistics * Note: Selecting Network or IP telephone type, selects all IP telephones under the selected object. To refresh the Known IP Phones list, click Refresh. * Note: Clicking Refresh also refreshes the list of switches in the Switch Configuration dialog box and the list of ports in the Port Configuration dialog box. To add IP telephones to the List of Selected: Select IP telephones from the Known Network and click >. Or Double-click IP telephones in the Known Network.
Chapter 5 Filtering the Voice Port Statistics Display By default, information from all IP telephones selected in the Voice Port Group Configuration dialog box is displayed in the Voice Port Statistics window. You can limit information being displayed to specific IP telephones using TopN filtering. This makes it easier to concentrate on specific devices in the network. TopN filtering enables SMON to display only the items with the heaviest traffic.
Voice Port Statistics Voice Port Statistics Counters To select a set of statistics to display, click one of the option buttons on the lower right-hand corner of the window. The statistics sets are: • Packets - Counters for selected packet types for each IP telephone. • Bandwidth - The rate at which traffic is entering and exiting each IP telephone. • Utilization - The utilized capacity of each IP telephone. The counters relevant to the selected set of statistics appear under the graph.
Chapter 5 The following table lists the Voice Port Statistics counters in the Bandwidth statistics set. Table 5-3. Voice Port Statistics Counters - BandWidth Counter Description In BW The rate at which traffic is entering the IP telephone in Kbps. Out BW The rate at which traffic is exiting the IP telephone in Kbps. The following table lists the Voice Port Statistics counters in the Utilization statistics set. Table 5-4.
Voice Port Statistics Searching for IP Telephones The Find option allows you to locate a specific IP telephone in the Voice Port Statistics window. To search for a IP telephone: 1. Click . Or Select Edit > Find. The Find IP telephone dialog box opens. Figure 5-3. Find IP Telephone Dialog Box 2. Enter the IP telephone’s IP address in the IP Telephone Name field. * Note: If you enter only part of the IP address, SMON will find the first time the value appears. 3. Click Find.
6 Introduction to SMON History This chapter provides an introduction to SMON History, and contains the following sections: • Accessing SMON History - Instructions on accessing the SMON History window. • The SMON History User Interface - A detailed description of the SMON History user interface. • Managing Windows - Instructions on managing SMON History windows. • History Text Report - Instructions on generating a text report on SMON history.
Introduction to SMON History The figure below shows the user interface, with its various parts labeled. Figure 6-1. SMON History User Interface SMON Tabs Menu Bar Toolbar Desktop Inf o Box SMON Tabs The SMON tabs provide a method for switching between the Online SMON window and the SMON History window. To select a window to view, click the appropriate SMON tab. The relevant window appears. SMON History Toolbar The Toolbar provides shortcuts to the main SMON History functions and tools.
Chapter 6 Table 6-1. SMON History Toolbar Buttons (Continued) Button Description Menu Activates the selected history collection for the selected devices. Actions > Start Collection Deactivates the selected history collection for the selected devices. Actions > Stop Collection Opens context sensitive on-line help. Help > Help On Desktop The application window is the Desktop. SMON History windows can be resized and minimized. Minimized windows are displayed at the bottom of the Desktop.
Introduction to SMON History When the cursor is placed over a point in a Port Chart, the Info Box displays the counter, counter value, and time for the selected point. To toggle the display of Info Boxes, select View > Info Box. The display of Info Boxes is toggled. Managing Windows When using SMON History to view collections, you may have a large number of open windows. SMON History enables you to manage open windows easily. To cascade all open windows, select Window > Cascade.
7 Using SMON History This chapter provides information on how to use SMON History to monitor the traffic on your network, and includes the following topics: • Using Enterprise History - An explanation of the information in the Enterprise History window and instructions on how to use Enterprise History. • Using Switch History - An explanation of the Switch History window and instructions on how to use Switch History.
Using SMON History Using Enterprise History This section provides information about using Enterprise History, and includes the following topics: • Understanding the Enterprise History Window • Collection Parameters • Activating/Deactivating History Collections • Activating Auto Save • Refreshing the Device List • Saving the Enterprise History Window Understanding the Enterprise History Window The Enterprise History window provides a list of supported devices in the network, their collection par
Chapter 7 The following table provides a list of the columns in the History Table and their descriptions. Table 7-1. History Table Fields Column Description Status The status of the selected collection. Possible statuses are: - The selected history collection is active. - The selected history collection is inactive. Name The device name. Address The device’s IP address. Auto Save Indicates if this collection participates in the Auto Save scheme (On) or not (Off).
Using SMON History Table 7-2. Enterprise History Status Bar (Continued) Item Description Last Discovery The date and time of the most recent discovery. Total Devices The number of devices listed in the History Table. Auto Save Status Indicates the Auto Save Status. If Auto Save is off for all devices, the Auto Save Status is Disabled. If Auto Save is active on one or more devices, the Auto Save Status is Enabled. For more information on Auto Save, refer to “Activating Auto Save” on page 64.
Chapter 7 Collection Parameters Each product family, such as the Avaya P130 or Avaya P882 Device, is assigned certain predefined collection parameters. The collection parameters consist of the duration of the collection, the interval at which information is collected, and the number of buckets in the collection. The following table shows the short term and long term collection parameters for different device types: Table 7-3.
Using SMON History Select Actions > Start Collection. The selected collection is activated for the chosen devices. To deactivate the history collection for a device or several devices: 1. Select the devices whose collections you want to deactivate. — To select all the devices in the Enterprise History Table, select Edit > Select All. 2. Select a collection type using the Collection listbox at the top of the Enterprise History window. 3. Click in the SMON History toolbar.
Chapter 7 2. Select Actions > Auto Save On. History Collections for the selected devices are saved automatically. When Auto Save is enabled on a device, the Long Term and Short Term Collections are saved automatically. CAUTION Auto Save automatically creates reports and saves them to the network management station (NMS). If Auto Save is enabled on many devices for a long period of time, and none of the files are deleted, the NMS’s hard disk may become full.
Using SMON History • Auto Save Time - The date and time at which the History Collection was saved. • Auto Save Status - The status of the Auto Save action for the History Collection. If the Auto Save was successful, the Auto Save Status is Succeeded. If the Auto Save was not successful, the Auto Save Status contains the reason for the failure. You can save the Collection Log to a comma separated value (CSV) file. This file can then be imported into a spreadsheet or database program.
Chapter 7 Saving the Enterprise History Window You can save the information in the Enterprise History window to a comma separated value (CSV) file. This file can then be imported into a spreadsheet or database program. To save the Enterprise History window to a CSV file: 1. Click . Or Select File > Save As. A file browser opens. 2. Enter a name for the file in the File name field. * Note: The extension for the filename is csv. 3. Browse to the directory in which you want to save the file. 4. Click Save.
Using SMON History Using Switch History This section provides information about using the Switch History window, and includes the following topics: • Opening a Switch History Window • Understanding the Switch History Window • Saving a Switch History Report Opening a Switch History Window The Switch History window provides a table with traffic statistics for all of the ports on a selected device. You can upload the Switch History data from a device or open an existing History file.
Chapter 7 Understanding the Switch History Window The Switch History window provides a list of ports on the selected device, their collection parameters, and Auto Save status. Figure 7-3. Switch History Window Title Bar Counter Listbox Switch History Report Status Bar The Title Bar of the Switch History window provides the following information: • For uploaded data - The device name and collection type. • For saved data - The filename of the saved collection.
Using SMON History Table 7-4. Switch History Counters (Continued) Counter Description Collisions The number of collisions occurring on the switch. Undersize Pkts The number of undersize packets entering the switch. Oversize Pkts The number of oversize packets entering the switch. Fragments The number of packet fragments entering the switch. Jabbers The number of jabbers entering the switch. Drop Events The number of dropped events on the switch.
Chapter 7 The following table provides a description of the information displayed in the Switch History Status Bar. Table 7-5. Switch History Status Bar Item Description Upload Status The upload status of Switch History. When Switch History is uploading data from the device, a progress bar is displayed. * Note: The upload progress can be greater than 100%. This occurs when the device saves a new bucket during the upload.
Using SMON History To save a Switch History Report to a file: 1. Click . Or Select File > Save As. A file browser opens. 2. Enter a name for the file in the File name field. * Note: The extension for the filename is his. 3. If you want to save the file in a different directory, browse to the directory in which you want to save the file. 4. Click Save. The Switch History Report is saved to the file.
Chapter 7 Understanding the Port History Chart The Port History Chart provides a graphical representation of the traffic on the selected device during the selected collection. Figure 7-4. Port History Chart Port Chart Counters Samples Box Status Bar The Port Chart shows the traffic on the port during the period of the collection. Each counter is represented by a line of a different color. The Counters checkboxes enable you to select the counters you want displayed in the Port Chart.
Using SMON History The following table provides a description of the information displayed in the Port History Chart Status Bar. Table 7-6. Port History Chart Status Bar Item Description Session Start Time The time at which the current Collection started. Session End Time The time at which the current Collection ended. Total No. of Samples The number of buckets in the collection. Samples Per Screen The number of samples visible in the Port Chart.
A Avaya SMON Manager Menus This appendix provides the full structure of the menus in Avaya SMON Manager. Online SMON Menus This section gives the full structure of the menus in the Online SMON page of Avaya SMON Manager. File Menu Table A-1. Enterprise SMON - File Menu Item Description New > Switch Statistics Opens or activates the Enterprise Switch Statistics window. New > Port Statistics Opens or activates the Enterprise Port Statistics window.
Avaya SMON Manager Menus Table A-2. Enterprise SMON - Edit Menu (Continued) Item Description Find Opens the Find dialog box. View Menu Table A-3. Enterprise SMON - View Menu Item Description Customize Opens the Customize Switch or Port dialog box. Pause Stops all polling. Define VLAN Filter Opens the Define VLAN Filter dialog box. Activate VLAN Filter Toggles the VLAN Filter. Port Default Naming Toggles between the display of default port names and user defined port names.
Appendix A Help Menu Table A-5. Enterprise SMON - Help Menu Item Description Contents Opens the on-line help to the Contents page. Help On Activates context-sensitive on-line help. About Avaya SMON Manager Opens a window with Avaya SMON Manager version and copyright information. SMON History Menus This section gives the full structure of the menus in the SMON History page of Avaya SMON Manager. File Menu Table A-6. SMON History - File Menu Item Description Open Opens a saved History collection.
Avaya SMON Manager Menus View Menu Table A-8. SMON History - View Menu Item Description Switch History Uploads the selected collection to the management station. Port Chart Opens a chart showing the traffic on the port during the collection period. Collection Log Opens the Collection Log. Refresh Refreshes the information in the History Table. Info Box Toggles the display of info boxes. Actions Menu Table A-9.
Appendix A Help Menu Table A-11. SMON History - Help Menu 79 Item Description Contents Opens the on-line help to the Contents page. Help On Activates context-sensitive on-line help. About Avaya SMON Manager Opens a window with Avaya SMON Manager version and copyright information.
B Setting Up the SMON License Avaya Network Management does not include a license for using SMON. Instead, a trial version of Avaya SMON Manager is included. This trial version expires 60 days after its first use. The Avaya SMON Manager (with Avaya Network Management) package contains a license that allows you to use Avaya SMON Manager on a permanent basis. The license is supplied as a separate document in the Avaya SMON Manager (with Avaya Network Management) package.
Index A Accessing History 55 port statistics 34 switch statistics 26 voice port statistics 46 Activating history collection 63 Adding Auto Save devices 64 Auto Save adding devices 64 policy 12 removing devices 64 Avaya SMON Manager introduction 1 overview 4 tools 9 Avaya SMON Manager Guide intended readers vi organization of this guide vi purpose vi C Changing display mode 20 polling interval 19 Collection Log 65 parameters 63 Collection, Enterprise History definition 12 duration 13 long term 12 short term
Index G General options display mode 20 polling interval 19 Generating Enterprise reports 22 Global network monitoring 3 Groups creating port 37 creating switch 29 H History accessing 55 activating collections 63 collections 63 deactivating collections 63 managing windows 25, 58 toolbar 56 uploading data 72 user interface 55 History Text Report 58 How to access port statistics 34 access switch statistics 26 access voice port statistics 46 activate history collection 63 add a device to the Auto Save report
Index Port group configuration dialog box 37 Port History modifying 74 overview 13 Port statistics accessing 34 counters 42 tool 34 using 35 window 35 Ports filtering the display 39 finding 44 TopN filtering 41 Purpose of this guide vi R Rediscovering devices 66 Removing Auto Save devices 64 Reports format options 21 generating 22 selecting a directory 21 Resizing desktop 17, 57 dialog area 17 RMON standard 1 S Saving reports 21 Searching IP telephones 54 ports and LAGs 44 switches 33 Selecting directory t
Index V Viewing the Collection Log 65 VLAN filter dialog box 40 VLAN filtering 40 Voice port group configuration dialog box 49 Voice port statistics accessing 46 counters 52 tool 46 using 47 window 47 Avaya SMON Manager User Guide Voice ports filtering the display 51 TopN filtering 51 W Welcome to Avaya SMON Manager vi What is RMON? 1 What is SMON? 2 Who should use this guide vi Window Enterprise History 60 Windows, managing 25, 58 Working with SMON tools 18 84
