User's Manual

Table of Contents

Using Avaya Site Administration ..................................................................................................... 1

What's New in this Release............................................................................................................. 1

Overview of wizards ........................................................................................................................ 3

Saving changes to Avaya Site Administration properties................................................................ 5

Adding a voice system..................................................................................................................... 6

Adding a messaging system............................................................................................................ 6

Adding a Modular Messaging system ............................................................................................. 7

Deleting a voice system or messaging system ............................................................................... 8

Renaming a voice or messaging system......................................................................................... 9

Viewing or changing a system's properties ................................................................................... 10

Creating command shortcuts......................................................................................................... 10

Scheduling a task to run ................................................................................................................ 11

Prerequisites............................................................................................................................... 11

Access ........................................................................................................................................ 11

Use.............................................................................................................................................. 11

Using the Schedule tab ................................................................................................................. 12

Running, Scheduling, Aborting, Changing properties, or Deleting a task .................................. 12

Understanding the columns........................................................................................................ 13

Understanding the State column ................................................................................................ 13

Using the Status pane ................................................................................................................... 14

Controlling the Status pane ........................................................................................................ 14

Using the Status pane ................................................................................................................ 14

Using the Schedule tab ................................................................................................................. 15

Running, Scheduling, Aborting, Changing properties, or Deleting a task .................................. 15

Understanding the columns........................................................................................................ 15

Understanding the State column ................................................................................................ 16

Using the Connection Status tab................................................................................................... 17

Disconnecting from a System..................................................................................................... 17

Understanding the columns........................................................................................................ 17

Using the History tab ..................................................................................................................... 18

Exporting, Printing, or Deleting the History Log ......................................................................... 18

Understanding the columns........................................................................................................ 18

Improving Grade of Service........................................................................................................... 18

Synchronizing the voice system and PC time ............................................................................... 19

Plotting Processor Occupancy or Call Traffic data........................................................................ 20

Viewing voice system hardware configuration .............................................................................. 20

Viewing system capacity using Avaya Site Administration ........................................................... 21

Administering voice systems ......................................................................................................... 23

Starting GEDI................................................................................................................................. 23