User's Manual

SSHID <user name>
SSHPWD <user password>
SFTP YES
SFTP_READ_PATTERNS .txt,.zip,.log
SFTP_WRITE_PATTERNS .txt,.zip,.log
You can then connect through SFTP and take the most recent/logs/SIPLogFile.log
and the archive:/logs/SIPLogFile.log.zip files.
PC Client Softphone interworking
If the user does not have access to the pre-authorization configurations in the Feature Options
menu, the feature is not enabled. You must verify the device configurations and enable the
interworking feature so that the user can access the pre-grant authorization configuration and
the IP Deskphone can auto-answer calls from authorized users or user groups. For more
information, see
Configuring the PC Client Softphone on page 207.
If the call is being received, but is not being automatically answered in a Click-to-Answer
scenario, the user must verify that the user making the request is an authorized user. For more
information, see
Pre-granting authorization for the Answer-Mode on page 203.
Logging and errors
A logon failure is logged in the appropriate security log, and can be reviewed in the PDT using
the following command:listsecuritylogs
SRTP
If a session changes from secure media to non-secure media, the following event is posted in
the security log:
1050[Minor][TUE JAN 02 19:25:51 2007][1406][Net/sigma/Sdp Stream.cpp:
709] - Secure to Non Secure
If there is a media negotiation failure, such as secure client to non-secure client, the call log
(inbox of the called party and the outbox of the caller) contains the following additional
information string:
Media negotiation failure
Diagnostics and troubleshooting
364 SIP Software for Avaya 1100 Series IP Deskphones-Administration November 2012
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