User's Manual

Task Monitor
The Task Monitor performs the following functions:
• Tracks the switch of any task to the suspended state. If the task gets to the suspended
state, the Task Monitor logs the error-related information (including the suspended task
information and summary information about all running tasks), and then initiates recovery
of the IP Deskphone.
• Monitors important tasks. The Task Monitor scans these tasks, and if any task is lost
without a reason, the Task Monitor logs the error and recovers the IP Deskphone.
CPU Load Monitor
The CPU Load Monitor tracks the CPU usage. If the CPU load reaches 100 percent and stays
at that level for more than 1 minute, The CPU Load Monitor logs the appropriate error (including
the list of most suspect tasks that could occupy the CPU), and recovers the IP Deskphone.
Stack Overflow Monitor
The Stack Overflow Monitor tracks the stack of all tasks in the real-time mode, detects the
stack overflow or corruption, and logs the task trace.
Traffic Monitor
The Traffic Monitor monitors incoming and outgoing IP and SIP traffic and registers events in
the ECR-log file when the traffic exceeds predefined thresholds. The Traffic Monitor also
registers the content of the incoming and outgoing SIP packages.
The PDT commands
The PDT is a troubleshooting tool for the IP Deskphone. The PDT has powerful functions which
allow you to perform special testing actions, and can display the content of any log files. The
PDT helps to identify the origin of the problem under investigation, reduces the amount of time
it takes to reproduce a problem with the proper RAS tracing levels set (trace levels are set
Diagnostics and troubleshooting
346 SIP Software for Avaya 1100 Series IP Deskphones-Administration November 2012
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