User's Manual

You can enable or disable SIP-logging using the following command in the Device configuration
file:
LOGSIP_ENABLE [Yes | No]
If the parameter is Yes, the SIP-logging Manager is active and starts logging SIP incoming and
outgoing packages into the log file in FFS. If the parameter is No, the SIP-logging Manager is
not active and there is no logging of incoming and outgoing packages into the log file in FFS.
The default parameter is No.
Problem Determination Tool (PDT)
The IP Deskphone with SIP Software contains special services that monitor the performance
and various other states of the IP Deskphone. These services also automatically collect
problem data, and provide symptom analysis support for the various categories of problems
encountered by the software. All significant events are registered in special log files.
Error Logging framework
The Error logging framework saves error-related information in the ECR Log file and is the
base object used by all the other monitoring services listed as follows:
• ECR Watchdog
• Task Monitor
• CPU Load Monitor
• Stack Overflow Monitor
• Traffic Monitor
ECR Watchdog
The ECR Watchdog tracks the IP Deskphone to ensure the IP Deskphone survives transitions
(for example: soft reset). If the watchdog is active and has not detected activity in a certain
period of time, the watchdog logs the appropriate error and recovers the IP Deskphone.
Problem Determination Tool (PDT)
SIP Software for Avaya 1100 Series IP Deskphones-Administration November 2012 345