User's Manual

Warning:
Emergency 911 calls can be preempted when there are no available call appearances and
there is an incoming above-Routine precedence call.
Order of call preemption:
The following is the order of call preemption:
1. The lowest precedence call
2. If there are multiple calls on the same precedence level, then the following order is
used
a. Any outgoing call that is unanswered
b. the oldest incoming call that is unanswered
c. the oldest held call
Call Origination Busy
When Call Origination Busy is enabled, incoming calls are prevented from disturbing the IP
Deskphone user when in the process of making an outbound call. When the IP Deskphone is
on-hook or off-hook and the first digit or character is entered, then any call that comes in during
the entry sequence is not presented. An incoming call that was not presented is then presented
when:
• the outbound call is cancelled by pressing Goodbye and the IP Deskphone goes back to
the idle state.
• the receiver is placed on-hook and the IP Deskphone goes back to the idle state.
• an outbound call is placed and that outbound call rings.
• an outbound call is placed and receives a busy signal.
Re-authorization
When a user is logged in to an IP Deskphone, and the administrator changes the user
password, any attempt by the user to place a call or network request is responded to with an
error message.
When the Re-authorization feature is enabled, and a user password is changed by the
administrator, the user can, while attempting to make a new call, enter the new password when
prompted without having to log out of the IP Deskphone.
If the new password is entered correctly, the call is placed and the password is updated on the
IP Deskphone. If an incorrect password is entered, then an error message is displayed, the
user hears a busy tone, and the IP Deskphone returns to the idle state.
Speakerphone Exclusive to 911 Emergency
If this feature is enabled, speakerphone is allowed only for making 911 Emergency calls or
receiving calls from the 911 Emergency operator. The speakerphone restriction is applicable
to both the Handsfree key and line keys.
Features
210 SIP Software for Avaya 1100 Series IP Deskphones-Administration November 2012
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