User's Manual

A "ring splash", or short ring tone, indicates to the user that the call was automatically
answered. The subject is "Auto-Answered", and the microphone is muted (the user can
deactivate the mute status by pressing the Mute key on the IP Deskphone).
The following image is an example of a notification indicating an auto-answered call.
Figure 35: Example of a Notification screen indicating an Auto-Answered call
When a call is auto-answered and the handset is on the hook, the handsfree key is
activated.
If there is an active call when an auto-answer request is received, the active call is placed on
hold and the incoming call is answered.
If a user who is not pre-granted authorization requests a call to be automatically answered on
the IP Deskphone, the call is not automatically answered and is treated as a normal call; the
IP Deskphone rings and the user answers it manually.
Configuring the PC Client Softphone
Enabling the interworking feature in the IP Deskphone device configuration file allows the user
to pre-grant authorization to other users and to configure the IP Deskphone to auto-answer.
Multi-Level Precedence and Preemption
The Multi-Level Precedence and Preemption (MLPP) service provides the following features:
• Precedence
• Preemption
• Call Origination Busy
• Re-authorization
• Speakerphone exclusive to 911 Emergency
The MLPP service feature is supported only on SIP 3.1 and later software. Users receive a
service package with MLPP enabled if the service is configured for MLPP on the ARTS-Avaya
Multi-Level Precedence and Preemption
SIP Software for Avaya 1100 Series IP Deskphones-Administration November 2012 207