User's Manual

If the auto retrieve behavior is enabled on a Speed Dial key (programmed keys) or Speed Dial
List entry that is invoked, and a call is placed on hold to invoke the current key or entry, the IP
Deskphone attempts to remove the call on hold after the key or entry call is complete.
The following is a description of how the auto retrieve function operates.
1. A is talking to B when A invokes the Speed Dial List and selects an entry.
2. The call between A and B is placed on hold, and A places another outgoing call to
C (a URI specified in the Speed Dial List entry).
3. When the call between A and C is complete, if the auto retrieve flag is enabled for
the Speed Dial, then the IP Deskphone attempts to take the call between A and B
off hold.
If another call comes in during the call between A and C, or if the state of the call
between A and B changes when the call between A and C is active, the re-
connection of the call between A and B may not always happen.
The following is an example of a Speed Dial List file (for example, a file named
speedDialList.txt) that must be loaded through provisioning.
[key]
label=S1
target=[e-mail]
retrieve=YES
mode=MidCallOnly
type=spdial
[key]
label=S2
retrieve=NO
mode=IdleOnly
subject=subject2
target=[e-mail]
type=spdial
[key]
label=S3
retrieve=NO
target=[e-mail]
Speed Dial List
SIP Software for Avaya 1100 Series IP Deskphones-Administration November 2012 165