User's Manual

The MADN SCA feature for CS 1000 requires you to configure
PROMPT_AUTHNAME_ENABLE to YES in the device configuration file. This prompts the end
user to enter an Authentication ID that is different from the Login ID.
The following example shows a TN configured for SCA MADN:
TN 100 0 0 1
UEXT/SIPL
With:
SIPU user1
SCPW xxxx
KEY 0 SCR 8000
KEY 1 HOT U xxxx
The following example shows a TN configured for MCA MADN:
TN 100 0 0 2
UEXT/SIPL
With:
SIPU user2
SCPW xxxx
KEY 0 MCR 8001
KEY 1 HOT U xxxx
Note:
You must enter 8000/8001 as the Login ID and user1/user2 as the Authentication ID when
you register to a corresponding user on an IP Deskphone.
Communication Server 2000 and Communication Server 2100
The Multiple Appearance Directory Number (MADN) feature allows a Directory Number (DN)
to appear on more than one IP Deskphone with SIP Software. The MADN with Single Call
Arrangement (SCA) feature allows multiple IP Deskphones to appear as a single line to a caller.
Any one of the IP Deskphone phones in a group with MADN can initiate or answer a call, but
only one call can be active at any given time. Any other user in the group can join the active
call by picking up the handset of the IP Deskphone with SIP Software.
With the MADN SCA feature configured on multiple phones of different registered SIP users,
the phones share one single DN. An incoming call to this DN causes all the phones in the group
to ring.
Any user of an IP Deskphone with the MADN SCA feature can put a call on hold or can prevent
others from joining in the active call.
If a user’s group is active (as seen by line icon being off-hook) and the user picks up the
handset, the user is automatically joined to an ongoing MADN call (unless the server restricts
this feature for privacy or other factors).
Features
158 SIP Software for Avaya 1100 Series IP Deskphones-Administration November 2012
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