User's Manual

After you press the all accounts Presence programmed key:
• If all accounts are already set to the programmed presence state, all accounts are set to
the Connected presence state.
• If all accounts are not already set to the programmed presence state, all accounts are set
to the programmed presence state.
As like the Call Forwarding keys, if you do not perform any Presence operation, you can use
the single and all keys as toggles. However, the presence states are not entirely under your
control. Some states are applied automatically (for example, On The Phone), and all states
are applied by sending a message to the SIP proxy which can choose to not accept the change.
As a result, it is possible for a set all presence operation to not configure all accounts to the
programmed presence; if you press the Presence key again, another attempt is made to apply
the programmed presence to all accounts. It is more effective to program a separate Presence
key to set all accounts to the Connected state.
Events that update presence states automatically occur for each account. For example, the
On The Phone state is applied to any account that has at least one call active.
Account presence is not retained after logging off or restarting the IP Deskphone.
Notifications
The IP Deskphone can spontaneously display messages on the screen to report events that
you did not initiate. This includes events such as failure to retrieve a service package and
availability of a new location list.
These spontaneous notifications do not indicate which account is affected by the event. A
message appears to indicate the affected account.
The following figure is an example of an account notification.
Figure 18: Example of an account notification
It is possible for the same event to occur for multiple accounts at the same time, or in quick
succession. In the preceding figure, the accounts are displayed one after the other.
Features
154 SIP Software for Avaya 1100 Series IP Deskphones-Administration November 2012
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