User's Manual
If you restart the IP Deskphone after you logged off the primary account, the logon screen
appears on the IP Deskphone. Logging on a new primary account leads to automatic logon of
the secondary accounts.
The list of programmed feature keys is part of the IP Deskphone profile. Logging off one primary
account and logging on a different account can change the set of feature keys. If a secondary
account is assigned to a key that is also in the new set of feature keys, the secondary account
takes precedence; the secondary account is logged on and the feature key acts as a Line key.
If the account is logged off manually, the programmed feature key becomes available.
Secondary account logout
If you log off a secondary account by selecting the secondary account in the Logout Select
User screen, the IP Deskphone removes the secondary account from the autologon list. After
you restart the IP Deskphone, the IP Deskphone does not logon the secondary account.
Server failover
If the connection to your account proxy is lost, the IP Deskphone notifies your account and
periodically attempts to reconnect. Some features, such as incoming calls, remain accessible
for other accounts, but other features are not available until connection is reestablished or you
cancel the reconnection. Cancelling the connection to your account is the same as logging off.
If you are using the primary account, the IP Deskphone returns you to the initial logon screen.
If you are using a secondary account, that secondary account is removed from the list of
secondary accounts that are logged on automatically.
If more than one account loses connection, the IP Deskphone attempts to reconnect to each
account in sequence. The IP Deskphone tries to reconnect the first account to lose connection
until that account reregisters or you cancel the attempt. Then the IP Deskphone attempts to
reconnect the next account that lost connection. Cancelling the reconnection of the primary
account immediately abandons reconnection of all other accounts, logs off secondary accounts
that are still connected, and returns the IP Deskphone to the logon screen.
The IP Deskphone uses a single logon queue for automatic logons and failover. This means
that if automatic logons are still pending when an account cannot connect, a reconnection
attempt for that account can only begin after all automatic logons are complete or cancelled.
Cable unplugged
If the IP Deskphone detects that the network cable is unplugged while accounts are logged
on, the IP Deskphone assumes that all accounts have lost their connection to the server. When
the cable is reconnected, the IP Deskphone proceeds to reregister all accounts, starting with
the primary account.
Features
144 SIP Software for Avaya 1100 Series IP Deskphones-Administration November 2012
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