User's Manual

Chapter 11: Features
This chapter describes the features that are supported on the Avaya 1100 Series IP Deskphones with SIP
Software.
Voice Quality Monitoring
Feature overview
Proactive Voice Quality Monitoring (PVQMon or VQMon) allows the IP Deskphone with SIP
Software to report voice quality statistics to a server in the network. The IP Deskphone with
SIP Software collects various voice quality statistics, for example, packet loss, and sends the
voice quality statistics to the server at regular intervals during a call. A subset of these statistics
is also available for the user to view on the IP Deskphone by selecting the Audio soft key and
then the Monitor Audio Quality menu item.
VQMon set-up
Configure the following parameters on the IP Deskphone with SIP Software to connect to the
server and send the PVQMon statistics.
1. Enable the feature. To enable the feature, configure the VQMON_PUBLISH
parameter in the device configuration file (see
VQMon configuration commands on
page 97).
2. Configure the IP address of the PVQMon server. Configure the IP address of the
PVQMon server in either of the following settings:
a. Configure VQMON_PUBLISH_IP through the device configuration file
(see
VQMon configuration commands on page 97).
b. Configure PVQMon IP in Device Settings (see Manual provisioning
parameters on page 129)
3. Configure the remainder of the VQMon parameters in the device configuration file
(see VQMon configuration commands on page 97). These parameters provide
threshold information to the IP Deskphone with SIP Software. A report is sent to the
server when these thresholds are exceeded.
SIP Software for Avaya 1100 Series IP Deskphones-Administration November 2012 137