User's Manual

Hotline service restrictions
Because the Hotline Phone is a dedicated IP
Deskphone used only for Hotline service, certain
features are restricted on the Hotline Phone.
The following is a list of features, on the IP Deskphone, that are restricted on the Hotline
Phone.
• Call Transfer
• Call Forward
• Voice Mail
• Call Park
• Instant Messaging
• MLPP
• E911 call
The display of each feature that is restricted on the Hotline Phone is blocked.
Provisioning
Hotline Service configuration is obtained from the Hotline Service Enable parameter from the
service package or the device configuration file.
The service package takes precedence over
the device configuration file.
Service Package
You can turn Hotline Service, on or off, through the Service Package or the device configuration
file. If the Hotline Service Enable parameter from the service package is configured as true,
the Hotline Service is enabled (available) from the service package.
Device configuration file
The IP Deskphone uses the configuration parameters for the Hotline Service to indicate if
Hotline Service is available and if a hotline call is in progress.
The following table describes the two configuration parameters in the device configuration file
for Hotline Service.
Features
172 SIP Software for Avaya 1100 Series IP Deskphones-Administration November 2012
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