User's Manual

Chapter 11: Features

This section describes the features that are supported on the IP

Deskphone.

Voice Quality Monitoring

Feature overview

Proactive V

oice Quality Monitoring (PVQMon or VQMon) allows the IP Deskphone with SIP

Software to report voice quality statistics to a server in the network. The IP Deskphone with

SIP Software collects various voice quality statistics, for example, packet loss, and sends the

voice quality statistics to the server at regular intervals during a call. A subset of these statistics

is also available for the user to view on the IP Deskphone by selecting the Audio soft key and

then the Monitor Audio Quality menu item.

VQMon set-up

Configure the following parameters on the IP

Deskphone with SIP Software to connect to the

server and send the PVQMon statistics.

1. Enable the feature. To enable the feature, configure the VQMON_PUBLISH

parameter in the device configuration file (see

VQMon configuration commands on

page 88).

Configure the IP address of the PVQMon server. Configure the IP address of the

PVQMon server in either of the following settings:

a. Configure VQMON_PUBLISH_IP through the device configuration file

(see

VQMon configuration commands on page 88).

Configure PVQMon IP in Device Settings (see

Manual provisioning

parameters on page 121)

3. Configure the remainder of the VQMon parameters in the device configuration file

(see VQMon configuration commands on page

88). These parameters provide

threshold information to the IP Deskphone with SIP Software. A report is sent to the

server when these thresholds are exceeded.

SIP Software for Avaya 1100 Series IP Deskphones-Administration November 2012 129