User guide

3-2 What Can I Do Using BCMS Vu Client?
BCMS Vu Client Basics
What Can I Do Using BCMS Vu Client? 3
Use BCMS Vu Client to
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Connect to a server
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Receive real-time data from the DEFINITY system and display it in
textual and graphical form on a PC monitor
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Print real-time textual reports
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Display real-time data
— As Wallboard Displays on a monitor that mimic the display
capabilities of external wallboards used in call centers
— On several types of external wallboards
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Select the data items you want to display when you define a real-
time report or Wallboard Display
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Specify alerts on real-time data items to provide a visual or
visual/audible indication that the item has exceeded or fallen below
the threshold alert level
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Create and print Historical Reports from the downloaded historical
data
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Schedule the printing of Historical Reports
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Save and reopen all types of reports
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View the error log
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Display stored historical data in a table format using Microsoft
Access or Microsoft Excel
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* Excel is a registered trademark of Microsoft Corp.