User's Manual
Product documentation
Issue 1 June 2010 11
Avaya contact information
Table 1 provides contact information that you may use if you need assistance during the
process of installing, configuration and setting up Avaya Integrated Management.
Product documentation
The latest version of Avaya Integrated Management product documentation, including this
book, is available from the Avaya Support Web site. To view or download these books from the
Web, you must have access to the Internet, an Internet browser, and the Adobe Reader. The
Adobe Reader is available from http://www.adobe.com
. For information on how to view or
download these books, see How to access books on the web
.
Table 1: Customer-Accessible Resources
Resource Contact Information
Avaya Support Center http://www.avaya.com/support
Network Management
Software Systems
Support (NMSSS)
+1 800 237-0016
Avaya Professional
Services (APS)
Consulting
+1 800 730-9108, prompt 3
Integrated
Management Product
Team
Send email to: mjk@avaya.com
Toll Fraud Intervention +1 800 643-2353, prompt 1