User's Manual

Chapter 1: Standalone Voice Mail overview
Standalone Voice Mail provides basic voice mail mailbox services for all users and hunt groups created
on the B5800 Branch Gateway. In addition to basic voice mail mailbox services, Standalone Voice Mail
provides auto attendant services. It is installed on a separate Linux server and provides a maximum
capacity of 40 voice mail ports. The Linux server stores the prompts for the auto attendant operation and
acts as the message store for Standalone Voice Mail messages.
Note:
The voice mail folders in Embedded File Manager contain information relevant to Embedded Voicemail
only and have no impact on Standalone Voice Mail.
This document provides instructions to install the Standalone Voice Mail application and Linux operating
system on a Linux server. Also provided are instructions on how to configure user mailboxes, hunt groups,
and auto attendants. The installation requires minimal Linux knowledge. No access to the Linux command
line is used.
Mailbox features
The B5800 Branch Gateway system automatically creates a Standalone Voice Mail mailbox
for every user and hunt group in the B5800 Branch Gateway configuration.
• For users, the mailbox is automatically used to answer calls that ring unanswered for the
user's configured No Answer Time. The mailbox is also used in other situations where
the B5800 Branch Gateway would have otherwise returned a busy tone, for example
when the user is set to Do Not Disturb.
• For hunt groups, the mailbox is used when a call has rung for the group's Voicemail
Answer Time.
• For security, a voicemail access code can be assigned to any mailbox. This can be
changed by the mailbox user or the system administrator.
• For user mailboxes, message waiting indication is provided to the user's B5800 Branch
Gateway phone extension.
• For hunt group mailboxes, message waiting indication can be assigned to specified
users.
• Various dialing short codes can be used to control voicemail features and for actions such
as collecting messages, leaving messages, and turning voicemail on and off. See
Default
short codes on page 59 for more information.
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