User's Manual

Name Description
Time Profile The time profile that defines each period of auto
attendant operation. When there are overlaps or gaps
between time profiles, precedence is given in the order
morning, afternoon and then evening.
Recording Name Default = Blank. Range = Up to 31 characters. This field
appears next to the short code used for manually
recording auto attendant prompts. It is only used if using
pre-recorded .wav files as greetings rather than
manually recording greetings using the indicated short
codes. If used, note that the field is case sensitive and
uses the name in the file header that is embedded within
the .wav file rather than the actual file name.
The utility for converting .wav files to the correct format
is provided with Manager and can be launched via File
> Advanced > LVM Greeting Utility. Files then need to
be manually transferred to the Embedded Voicemail
memory card.
Short code These fields indicate the system short codes
automatically created to allow recording of the time
profile greeting.
Prompt recordings
When a new auto attendant is created, a number of short codes are automatically added to
the system short codes table. The short codes allow the recording of the various auto attendant
prompts. The appropriate number to dial is indicated against each greeting on the Auto
Attendant tab in IP Office Manager.
The telephone number part takes the form AA: Name.x, where Name is the name of the auto
attendant service, and x is 1 for the morning greeting, 2 for the afternoon greeting, 3 for the
evening greeting, and 4 for the menu options prompt.
The number can also take the form AA: N.x where N is the auto attendant number and x is 1
for the morning greeting, 2 for the afternoon greeting, 3 for the evening greeting and 4 for the
menu options prompt.
When using any of these short codes, you hear the options:
• 1 to hear the current prompt.
• 2 to record a new prompt.
• 3 to save the new prompt.
Short codes for recording Page prompts: To support the Park and Page feature, the short
codes *800XX, *801XX...*809XX, *850XX, and *851XX are automatically created to record
Page prompts. These short codes use a telephone number in the form of AA:N.Y where N is
Auto attendant configuration
46 Implementing Embedded Voicemail for Avaya B5800 Branch Gateway June 2012
Comments? [e-mail]