User's Manual

• For announcements configured for hunt groups to be used effectively, the hunt group's
Voicemail Answer Time must be extended or Voicemail On must be unselected.
• For announcements configured for users to be used effectively, the user's No Answer
Time must be extended or Voicemail On must be unselected.
Configuring announcements
Procedure
1. Open IP Office Manager and receive the B5800 Branch Gateway configuration.
2. In the left navigation pane, do one of the following:
• To configure an announcement for a user, click User.
• To configure an announcement for a hunt group, click Hunt Group.
3. Click the Announcements tab.
4. Set the fields to the appropriate values. See
Announcements tab field
descriptions on page 30 for more information.
5. Click OK to save the changes.
6. Select File > Save Configuration to merge the changes back to the system.
Announcements tab field descriptions
Name
Description
Announcements On Default = Off. This setting enables or disables
announcements.
Wait before 1st announcement Default = 10 seconds. Range = 0 to 9999 seconds. This
setting sets the time delay from the calls presentation,
after which the first announcement should be played to
the caller. If Synchronize Calls is selected, the actual
wait may differ.
Post announcement tone Default = Music on hold. Following the first
announcement, you can select whether the caller should
hear music on hold, ringing, silence until answered, or
hear another announcement.
2nd Announcement Default = On. If selected, a second announcement can
be played to the caller if they have still not been
answered.
User mailbox configuration
30 Implementing Embedded Voicemail for Avaya B5800 Branch Gateway June 2012
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