User's Manual
can be sent if required. See Configuring voicemail email integration on page 27 for more
information.
Changing a user's voicemail configuration
About this task
Perform this task using IP Office Manager that is installed on a PC for the branch. You cannot
perform this task from Manager that is accessed from System Manager. If the B5800 Branch
Gateway is centrally managed by System Manager, you must disable the System Manager
administration feature for the branch (by disabling Under SMGR Administration in Security
Settings) before you perform this task. For more information, see “Disabling the System
Manager administration feature for the branch” in Implementing the B5800 Branch Gateway
for an Avaya Aura
®
Configuration, document number 18-603853.
Caution:
Mailboxes are created based on each user's unique user name within the B5800 Branch
Gateway configuration. Changing a user name associates that user with a new mailbox. If
it is necessary to change a user name, ensure that they have played and deleted all their
messages first. If a user name is changed without clearing the original mailbox, you must
create a short code based on the old user name in order to access the old mailbox.
Use this task to change the voicemail configuration for an individual. A lock symbol indicates
that the setting can also be set and locked through user rights. See the IP Office Manager on-
line help or user documentation for more information.
Procedure
1. Open IP Office Manager and receive the B5800 Branch Gateway configuration.
2. In the left navigation pane, click User.
3. Select the individual user whose voicemail configuration you want to change.
4. Click the Voicemail tab.
5. Change the fields as appropriate. See
Voicemail tab field descriptions on page 25
for more information.
6. Click OK to save the changes.
7. Repeat steps 3 through 6 for each user as appropriate.
8. Select File > Save Configuration to merge the changes back to the system.
User mailbox configuration
24 Implementing Embedded Voicemail for Avaya B5800 Branch Gateway June 2012
Comments? infodev@avaya.com