User's Manual
Contents
Chapter 1: Overview...........................................................................................................
13
Branch user deployment models..............................................................................................................
13
Centralized solution...................................................................................................................................
14
PSTN trunking configurations...................................................................................................................
14
Voicemail support options.........................................................................................................................
15
Centralized management..........................................................................................................................
15
Licensing...................................................................................................................................................
16
System components..................................................................................................................................
18
Supported telephones...............................................................................................................................
21
Software applications................................................................................................................................
23
Supported country locales........................................................................................................................
24
Training.....................................................................................................................................................
26
Web sites..................................................................................................................................................
27
Documentation..........................................................................................................................................
27
Revision history.........................................................................................................................................
28
Chapter 2: Planning............................................................................................................
29
Prerequisites.............................................................................................................................................
29
Dial plan considerations............................................................................................................................
30
Dial plan example......................................................................................................................................
30
Voicemail considerations...........................................................................................................................
31
Branch PSTN call routing considerations.................................................................................................
32
B5800 Branch Gateway configuration methods........................................................................................
32
Network assessment for VoIP requirements.............................................................................................
34
Chapter 3: Installation requirements.................................................................................
35
Power supply backup (UPS).....................................................................................................................
35
Cables.......................................................................................................................................................
36
Grounding.................................................................................................................................................
38
Wall and rack mounting.............................................................................................................................
38
Voice compression channels....................................................................................................................
38
Emergency and power failure ports..........................................................................................................
40
Environmental requirements.....................................................................................................................
41
Space requirements..................................................................................................................................
42
Control unit.......................................................................................................................................
42
External expansion modules............................................................................................................
43
Wall mounting space requirements..................................................................................................
44
Rack space requirements.................................................................................................................
44
Chapter 4: Hardware and software installation................................................................
47
Installation checklist..................................................................................................................................
47
Tools and equipment required...................................................................................................................
48
Unpacking equipment...............................................................................................................................
49
SD card preparation..................................................................................................................................
50
Upgrading the card firmware............................................................................................................
50
Creating a configuration file..............................................................................................................
51
Adding a configuration file................................................................................................................
52
Implementing the Avaya B5800 Branch Gateway November 2011 5