User's Manual

reduced SIP feature set which does not support all sunny day features. In a rainy day inbound
call scenario, the process would be as follows: an inbound call will ring on all phones until that
call is answered. Because bridged line appearances are not supported as a rainy day feature,
once that call is answered, the call will only appear on the active station, and all other stations
will show idle. Note that all idle phones will continue to be available to make or answer incoming
calls from the local PSTN or make and receive calls from within the store.
Moving an answered call from one phone to another requires a transfer. Only internal store
and PSTN dialing is supported, and any non-PSTN extensions to extension dialing will not be
routed. To dial any external number in rainy day, users will need to dial 9 followed by the
complete 7 or 10 digit number.
Additionally, due to the dial plan convention adopted, any store to store calling, or calls from
corporate locations, are only supported through the PSTN to the main CO lines provisioned.
Without any additional programming, all 7 digit dialing from the corporate location or other retail
store to a store operating in rainy day will receive a ‘wave-off’ tone. In order to mitigate this
behavior the recommendation is to provide each station with a point of coverage that directs
the calling party to primary DID for store where the extension resides.
Incoming call — failover, inbound call
1 Customer dials store extension 1-916-788-1234.
Rainy day
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