User's Manual

• SoftConsole: is intended for telephone system operators or receptionists. It displays
details of calls and allows them to quickly see the status of the callers required
destination and transfer the call. The SoftConsole user is able to access a range of
details about the status of users and groups on the B5800 Branch Gateway system.
Up to 4 simultaneous SoftConsole users can be configured. This application does
not require a license.
• Installer/maintainer applications — The following B5800 Branch Gateway applications
are used to program and maintain an B5800 Branch Gateway system. These applications
do not require a license.
• Manager: a configuration application used to access all parts of the B5800 Branch
Gateway configuration. Different levels of access can be defined to control which
parts of the configuration the Manager user can view and alter. Manager is also used
to upgrade the software files used by an B5800 Branch Gateway system.
• System Status Application: a monitoring application used to inspect the current
status of B5800 Branch Gateway lines and extensions and to view records of recent
alarms and events. It runs as a Java application.
• System Monitor: shows a trace of all activity on the B5800 Branch Gateway system
in detail. Interpretation of System Monitor traces requires a high-level of data and
telephony protocol knowledge. B5800 Branch Gateway installers and maintainers
must run System Monitor when Avaya requests copies of System Monitor traces to
resolve support issues.
• SNMP MIBs: Not an application as such, the SNMP MIB files can be used by 3rd-
party SNMP applications to monitor the B5800 Branch Gateway system.
Supported country locales
When a new or defaulted system's configuration is first opened in Manager, the value set in
the Locale field (System > System > Locale) should always be checked and changed if
necessary. The system's locale sets factors such as the default ringing patterns and caller
display settings. The locale also controls the language that a voicemail server will use for
prompts.
The following table indicates locale settings supported for different functions. Note that this
does not necessarily indicate support, availability or approval for B5800 Branch Gateway within
that country.
Locale
Language Telep
hony
Phone
Display
Applications Voicemail
Manager Soft
Console
Embedded
Voicemail
Voicemai
l Pro
Argentina Latin
Spanish
Overview
24 Implementing the Avaya B5800 Branch Gateway November 2011
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