User's Manual

Chapter 12: Standalone SAL Gateway for
remote service
Avaya Global Services (AGS) uses the Secure Access Link (SAL) Gateway to provide remote delivery of
service to the B5800 Branch Gateway. The supported configuration requires a standalone SAL gateway
that is deployed in the enterprise headquarters/data center and using the B5800 Branch Gateway
administration applications — Manager, System Status, and System Monitor. See
Administration software
suite on page 71 for a description of these applications. In order to use SAL to remotely launch the
administration tools in the customer environment, the administration tools must be installed on the
customer's Network Management server or VMPRO server.
SAL Gateway R2.0 software must be installed on a customer-provided server in the enterprise at a central
location that allows for network connectivity to each deployed branch. The SAL Gateway manages the
B5800 Branch Gateways in multiple branches, relaying alarms from the B5800 Branch Gateways back to
Avaya, and proxying connection requests for support engineers. The SAL solution is fully customer
controlled through the deployment and use of the optional SAL policy server.
Note:
System Platform's Virtual SAL Gateway (VSALGW) is not supported in managing each individual
branch. The VSALGW is only officially supported by Avaya in management of system platform “on-
board” devices such as System Platform, Session Manager and System Manager. Each B5800 Branch
Gateway branch is considered an “off-board” device.
Use of SAL to access the B5800 Branch Gateway
management tools and Network Management applications
You are able to access the B5800 Branch Gateway management tools and Network
Management applications through SAL.
• Manager
Manager is an administration tool used to configure and upgrade the B5800 Branch
Gateway system. When the Avaya Network Management suite is not installed on a server
in the customer network, you can use Manager to administer each branch individually.
You are able to use SAL to access the Manager application for local or remote
configuration management of the B5800 Branch Gateway system.
Implementing the Avaya B5800 Branch Gateway November 2011 215