User's Manual

Recording prompts
About this task
When a new auto attendant is created, a number of short codes are automatically added to
the system short codes table. The short codes allow the recording of the various auto attendant
prompts. The appropriate number to dial is indicated against each greeting on the Auto
Attendant tab in Manager.
The telephone number part takes the form "AA:Name.x" where N is the auto attendant number
and x is 1 for the morning greeting, 2 for the afternoon greeting, 3 for the evening greeting, and 4
for the menu options prompt.
When using any of these short codes, you hear the options:
• 1 to hear the current prompt.
• 2 to record a new prompt.
• 3 to save the new prompt.
Note:
• To prevent abuse of these default short codes, they can be deleted or changed. They
can also be removed from the system short codes section and rebuilt in the user short
codes of a trusted user. Alternately, disabling the Enabling Local Recording option
stops the use of short codes to record the auto attendant greetings.
• Using the Dial feature, the short codes can be assigned to a programmable button.
This allows quick access and recording of any prompts that change frequently.
Recording announcements
About this task
There are no default queue announcements for user and hunt groups. The maximum length
for announcements is 10 minutes.
There are two default short codes that enable you to record announcements. The default short
codes are:
• *91N; / N".1" / Record Message
Used to record an announcement 1. For example, to record announcement 1 for a hunt
group on extension 300 dial *91300# and follow the instructions to record the new
announcement.
• *92N; / N".2" / Record Message
Used to record an announcement 2. For example, to record announcement 2 for a hunt
group on extension 300 dial *92300# and follow the instructions to record the
announcement.
Voicemail operation
170 Implementing the Avaya B5800 Branch Gateway November 2011
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