User's Manual

3. Click 50: Main.
Within the ARS form, the default 1N; short code is the one used for national calls.
It would match the MM PSTN Number and attempt to route it to the SM Line which
we know is out of service if the MM PSTN Number is being used for calls to
voicemail. We can change the routing by adding a specific short code for the MM
PSTN Number.
4. To add a short code, click the Add... button.
5. Make the changes as follows:
a) In the Code field, set this to match the external PSTN number for Modular
Messaging without the external dialing prefix.
b) In the Feature drop-down box, select Dial3K1.
c) In the Telephone Number field, set this to N to match the whole number in the
Code field.
d) In the Line Group Id drop-down box, select the line group ID being used for
the branch's PSTN trunks. The default is 0.
6. Click OK.
The ARS now has two short codes that will potentially match external national calls.
However, one is a more exact match for certain calls and therefore will be applied
Voicemail operation
166 Implementing the Avaya B5800 Branch Gateway November 2011
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