User's Manual

Chapter 9: Voicemail operation
The B5800 Branch Gateway system uses its Embedded Voicemail by default. However, a number of other
voicemail options are supported.
• Embedded Voicemail — Embedded Voicemail uses the system SD card in the B5800 Branch
Gateway system control unit for storage of prompts and messages. Embedded Voicemail supports
mailboxes for all local extension numbers, announcements to waiting callers, and auto attendants
(up to 40) for external calls. Its capacity is limited to 15 hours of recorded messages, prompts and
announcements. At least one Embedded Messaging Port license must be purchased to enable this
service.
• Voicemail Pro — Voicemail Pro runs on a server PC connected to the B5800 Branch Gateway
system and provides a wide range of features. Voicemail Pro is the only option that supports manual
call recording for the B5800 Branch Gateway system users. It also supports automatic call recording
for the B5800 Branch Gateway system. At least one Voicemail Pro license must be purchased to
enable this service.
• Modular Messaging — The B5800 Branch Gateway system can be configured to use Modular
Messaging as its voicemail server. When Modular Messaging is used as the central voicemail system,
at each branch you have the option to still use the local Embedded Voicemail for auto attendant
operation and for announcements to waiting calls. See
Configuring Modular Messaging on page 164
for more information. Note that for this configuration, Embedded Voicemail licenses are required.
For more information about licensing, see Licensing on page 16.
Feature Embedded
Voicemail
Voicemail Pro Modular Messaging
Maximum
Simultaneous Users
6 40 Depends on the number of
licensed Session Manager
line channels.
Capacity 15 hours 1MB per minute disk
space.
–
Auto Attendants Yes (40) Yes (unlimited) Yes*
Call Recording No Yes No
Announcements Yes Yes Yes*
Visual Voicemail Yes Yes Yes
*Provided using the local Embedded Voicemail.
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