User's Manual
236 System maintenance
Figure 53
Call flow for a call from DECT handset to DECT handset
If you have problems
If you have problems with your SIP DECT system, first review
“Troubleshooting” (page 232). The Troubleshooting section lists
and describes the settings you can check to resolve some common
configuration problems. If you cannot resolve the issue, collect the
necessary information including a system survey, system archive, and
network traces. Describe the issue and contact the Nortel helpdesk.
System survey
Complete a system survey for your SIP DECT configuration. Provide the
information outlined in the following sections to describe your hardware, IP
addresses, software version, configuration, and numbering plan. If you
have problems with your SIP DECT system, send your completed system
survey with the system archive to the Nortel helpdesk.
Hardware
• Signaling server:
• Call server:
• Number of DAPs:
Nortel Communication Server 1000
SIP DECT Fundamentals
NN43120-123 01.07
6 January 2009
Copyright © 2008-2009 Nortel Networks
.