User's Manual

Reports are generated from the information that is stored in the Messenger_DATA database,
which is an internal repository that temporarily stores active alarms.
Alarms are organized according to output program, and the number of active alarms appears
next to each output program.
The report provides a snapshot of an instant in time, and is not updated in real-time. Click
refresh to update the information in the report.
Click on a Module to see the details of active alarms for that program.
When you select a module in the Work with Active Alarms page, the active alarms associated
with the selected output module appear, and for each alarm the system displays the destination
device Identifier, Output program, Message, and Next call timestamp. The search field can be
used to subset the view to selected subset criteria. The navigation keys [home] and [pgup] and
[pgdn] allow navigating through the list. The [refresh] allows you to take a new snapshot.
Click the green arrow to get additional details on the selected active alarm.
Note:
The [reset] link should only be used by Expert users to provide them with the ability to
selectively set an alarm. Alarms are normally set automatically following normal call flow.
Prior to release 4.0, removing an alarm can be done only through general Reset all alarms
in eKERNEL or through low level database maintenance tools, such as SQL Server 2000
Enterprise Manager.
Reports of ended alarms
The system generates reports of ended alarms that are processed through eLOG, and makes
them available to users with User (expert), Supervisor, and Administrator privilege.
You are provided access to the internal repository that is maintained through the eLOG module
through Work with Ended Alarms. Work with Ended alarms writes information into a comma
separated file for every input request, output request, and output response.
You can use the optional eLOG module to access the information provided by Work with Ended
alarms.
Note:
eLOG is a an add-on module, which you can purchase separately as part of a Premium
Package.
The eLOG repository is stored for a configurable number of days.
You choose a date in the first selection screen. The default is the current day.
You choose between Input request and Output request in the second selection screen.
The example in the following figure shows a number of input requests. Click the green arrow
to view additional details.
Module - Web Administrator User Guide
160 DECT Messenger Installation and Commissioning — Book 2 March 2012
Comments? infodev@avaya.com