User's Manual

104 Module - eVBVOICE
Outbound calls
An alarm that is linked with a wave file, if the wave file exists, can be sent
to a device with the eVBVOICE module.
Once all the wave files for a specific call are played, you enter a keystroke
to ensure messages are delivered. This functionality is necessary to be
sure the user hears the messages. Answering machines and voice mails
perform in the same manner.
Figure 104
eVBVOICE Outbound calls
Note: The keystroke you enter to ensure messages are delivered
does not confirm an alarm. If you want to confirm an alarm, you must
call the eVBVOICE application and enter your pincode to confirm the
active alarms.
ATTENTION
It is very important that you link all possible alarms with a wave file in the
eKernel_Message_format table. If there is an alarm which must be sent to a
eVBVOICE device, a wave file related to this alarm id must be defined in the
eKernel_Message_Format table. If you do not define the wave file, the alarm
is not processed.
If the wave file defined in the eKernel_message_format table does not
exist, the eVBVOICE application always returns a ‘NACK^NOWAV’
return code to the eKernel application. A ‘NACK^NOWAV’ return code
means that the end user never receives the alarm or alarms. After x
retries (see DEV_Retry_count_ALT_DEV_id_n field in the eKernel_device
Nortel Communication Server 1000
DECT Messenger Installation and Commissioning — Book 2
NN43120-301 02.01 4 June 2010
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