User's Manual

ManualsBrandsAvaya ManualsHandsetsAvaya DECT Messenger Fundamentals with CS1000 Rls 6.0

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eLOG 163

This is the status of the response. It can be an ACK^, NACK^ or

ACK^NACK^.

—

ACK^

The device has sent an acknowledgement to confirm that the

alarm was received by the device. Some devices send such an

acknowledgement on receiving the message. Some devices

only send an acknowledgement after the message is read by the

receiving person.

— NACK^

The device has sent a negative-acknowledgement to indicate that

the device is unreachable.

—

ACK^NACK^

The device has sent an acknowledge to confirm that it received

the alarm. However, DECT Messenger was waiting for a manual

acknowledgement from the device user as well and didn’t get it

within a certain time period. Therefore an automatic NACK was

generated. A manual acknowledgement is always required within

30 seconds after an Urgent message is sent to an LRMS (E2)

DECT handset. You can acknowledge the alarm by pressing the

OK or the Delete softkey on the DECT handset. In case of a CSTA

message to a non-LRMS (E2)-DECT, a NACK is also generated

after the user of the device didn’t go off hook within the ringing time

period.

• CONFIRMED

This status indicates whether the alarm was confirmed. Confirmed

means that a final ACK came from the device or that the confirmation

came from another device as Incoming Confirmation with a PIN code

through eVBVoice or Calling Line Id. through eCSTA or eDMSAPI..

-1=Confirmed, 0=Not confirmed.

•

SET or RESET

This status indicates the alarm status on the device. As long as an

alarm is active on the device, the Alarm Status is Set. After the alarm

is reset on a device, the Alarm Status is Reset. Note that after an

Alarm is diverted to an Alternative device, the status on the original

device goes to Reset and on the alternative device to Set.

• NEXT CALL

Date and time that the next call are made to the device based on an

active alarm on the device. Format: YYYY-MM-DD HH:MM. DECT

Messenger makes that call based on the HH:MM:ss instead of crossing

the minute boundary.

• SWITCH TO ALTERNATIVE

Nortel Communication Server 1000

DECT Messenger Fundamentals

NN43120-120 02.01

11 May 2009