User Guide
Table Of Contents
- Introduction
- Making Calls
- Answering Calls
- Redialling
- Holding and Parking Calls
- Transferring Calls
- Account Codes
- Conference Calls
- Headset/Handsfree Operation
- Contacts/Directory
- Call History
- Voicemail
- Logging In/Out
- Redirecting Calls
- Groups
- Button Features
- Home Screen
- Phone Settings
- Status Menu
- Short Codes
- System Administration
- Menus
- Glossary
- Abbreviated Ring
- Appearance Button
- Attention Ring
- Auto Hold
- Bridged Appearance Button
- Call Appearance Button
- Call Coverage Button
- Coverage Ring
- Do Not Disturb
- Do Not Disturb Exceptions
- Follow Me
- Follow Me Here
- Follow Me To
- Forward on Busy
- Forward on No Answer
- Forward Unconditional
- Group
- Idle Line Preference
- Internal Twinning
- Line Appearance Button
- Logged Out
- Missed Call
- Missed Group Call
- Login Code
- Mobile Twinning
- Park Call
- Park Slot Number
- Ringing Line Preference
- Short Codes
- System Administrator
- System Phone User
- Twinning

9600 Series User Guide Page 54
Issue 05d (Wednesday, March 07, 2012)B5800 Branch Gateway
10. Contacts/Directory
This menu is accessed by pressing the CONTACTS key. It is used to display names and numbers that you can then
use for making calls.
The directory includes names stored for use by all users, names stored for use by just you and the name and numbers of
all the other users and groups on the phone system.
The contacts shown in the directory come from a number of sources.
· Personal Directory Contacts
These contacts are stored by the telephone system as part of your user settings.
· They are displayed on the phone while you are using it. If you hot desk to another phone that also stores your
contacts on the system, your personal contacts move with you.
· You can have up to 100 personal directory entries
[2]
that you can add, edit and delete through the phone.
Note: While each user is allowed up to 100 personal directory entries, the total capacity of the system may
limit the addition of further personal directory entries for all users.
· The system administrator can add, edit and delete your personal directory entries.
· The system administrator can also set other users as Ex Directory. Those users are then not included in the
user directory.
· User Contacts
These contacts list all
[3]
the other users on the telephone system.
· Group Contacts
These contacts list all the hunt groups on the telephone system.
· External Contacts
These contacts are viewable and useable by all phone users. These are two types of external contacts:
· Some external contacts are entered into the telephone system configuration by the system administrator.
[1]
· Other external contacts are those imported by the telephone system from other directory sources.