User Guide

ManualsBrandsAvaya ManualsGatewayAvaya Branch B5800 Gateway 9600 Series Phone

Table Of Contents

Introduction
- Important Safety Information
- 9608 Telephone
- 9611 Telephone
- 9620 Telephone
- 9621 Telephone
- 9630 Telephone
- 9640 Telephone
- 9641 Telephone
- 9650 Telephone
- Button Modules
- Phone Keys
- Status Letters
- Touch Screen Operation
- The Phone Stand
Making Calls
- En-Bloc Dialing
- Call Soft Key Options
- Calling from the Contacts List
- Calling from the Call Log/History
- Redialling a Previous Number
- Making a Page Call
- Withholding Your Number
- Adjusting the Call Volume
- Muting a Call
- Ending Calls
Answering Calls
- Diverting a Call to Voicemail
- Ignoring an Incoming Call
- Answering a Page Call
- Using Call Pickup
Redialling
- Open Call Log Mode
- Last Dialed Mode
- Selecting Your Redial Mode
Holding and Parking Calls
- Holding Calls
- Parking Calls
  - Parking Calls Using the Menu
  - Unparking Calls (Status Menu)
Transferring Calls
- Transferring to Voicemail
- Transferring a Held Call
Account Codes
- Forced Account Code Entry
- Manual Account Code Entry
Conference Calls
- Starting a Conference
- Adding a Call to a Conference
- Viewing Conference Details
- Dropping/Muting Parties
- Holding a Conference Call
Headset/Handsfree Operation
- Headset Operation
  - Headset Volume
  - Default Handsfree Audio Path
- Handsfree Speaker Operation
  - Speaker Volume
  - Default Handsfree Audio Path
Contacts/Directory
- Managing External Contacts
- Viewing Contacts Details
- Making a Call from the Directory
- Using the Directory for Other Functions
- Adding a New Contact
  - Adding a Contact from the Call Log/History
- Editing a Contact
- Deleting a Contact
Call History
- Accessing the Call Log/History
- Making a Call
- Viewing Call Details
- Deleting a Record
- Deleting All Records
- Adding a Record to Your Contacts
Voicemail
- Message Waiting Indication
- Visual Voice
- Checking Messages
- Sending a Message
- Email Mode
- Mailbox Greeting
- Changing Your Voicemail Code
- Switching Voicemail On/Off
- Transferring to Voicemail
- Sending a Call to Voicemail
Logging In/Out
- Logging In
- Logging Out
- Locking/Auto Locking
- Unlocking
- Changing Your Security PIN
Redirecting Calls
- Follow Me
- Forwarding Calls
- Do Not Disturb
- Twinning
  - Mobile Twinning Control
Groups
- Group Membership
  - Group Membership On/Off (Status Menu)
  - Group Membership On/Off (Features Menu)
- Group Service Status and Fallback
Button Features
- Editing Your Programmable Buttons
- Abbreviated Dial
- Absence Text
- Account Code
- Automatic Callback
- Breakout
- Call Park
  - Call Forward All
- Call Park to Other
- Call Pickup
- Call Pickup Any
- Drop Call
- Flash Hook
- Group BLF
- Hunt Group Night Service
- Internal Auto Answer
- Paging
- Ringer Off
- Self Administer
- Send All Calls
- Suppress Digits
- User BLF
Home Screen
- Editing Your Home Screen
- Abbreviated Dial
- Absence Text
- Auto Intercom
- Call Forward All
- Call Pickup
- Call Pickup Any
- Page
- Self Administer
- Send All Calls
Phone Settings
- Mobile Twinning
- Withhold Number
- Redial Mode
- En-Bloc Dialing
- Ringer Controls
- Display Controls
- Volume and Sound
- Backup/Restore
  - Backup
  - Restore
- Debug Mode
- Viewing Information
Status Menu
- Do Not Disturb
- Follow Me To
- Follow Me Here
- Forward On Busy
- Forward On No Answer
- Forward Unconditional
- Forwarded Here
- Group Membership
- Group Service Status
- Mobile Twinning
- Parked Calls
- System Alarms
Short Codes
System Administration
- Checking the System Information
- Setting the Date
- Checking the Time Server Status
- Setting the Time
- Setting the Time Offset
- Shutting Down the System
- Managing Memory Cards
- Reporting System Alarms
Menus
- Features Menu
- Status Menu
- A Menu
Glossary
- Abbreviated Ring
- Appearance Button
- Attention Ring
- Auto Hold
- Bridged Appearance Button
- Call Appearance Button
- Call Coverage Button
- Coverage Ring
- Do Not Disturb
- Do Not Disturb Exceptions
- Follow Me
- Follow Me Here
- Follow Me To
- Forward on Busy
- Forward on No Answer
- Forward Unconditional
- Group
- Idle Line Preference
- Internal Twinning
- Line Appearance Button
- Logged Out
- Missed Call
- Missed Group Call
- Login Code
- Mobile Twinning
- Park Call
- Park Slot Number
- Ringing Line Preference
- Short Codes
- System Administrator
- System Phone User
- Twinning

9600 Series User Guide Page 5

Issue 05d (Wednesday, March 07, 2012)B5800 Branch Gateway

Contents

System Administration21.

..................................................................... 13821.1 Checking the System Information

..................................................................... 13821.2 Setting the Date

..................................................................... 13921.3 Checking the Time Server Status

..................................................................... 14021.4 Setting the Time

..................................................................... 14021.5 Setting the Time Offset

..................................................................... 14121.6 Shutting Down the System

..................................................................... 14221.7 Managing Memory Cards

..................................................................... 14321.8 Reporting System Alarms

Menus22.

..................................................................... 14622.1 Features Menu

..................................................................... 14822.2 Status Menu

..................................................................... 14922.3 A Menu

Glossary23.

..................................................................... 15223.1 Abbreviated Ring

..................................................................... 15223.2 Appearance Button

..................................................................... 15223.3 Attention Ring

..................................................................... 15223.4 Auto Hold

..................................................................... 15223.5 Bridged Appearance Button

..................................................................... 15223.6 Call Appearance Button

..................................................................... 15223.7 Call Coverage Button

..................................................................... 15223.8 Coverage Ring

..................................................................... 15223.9 Do Not Disturb

..................................................................... 15223.10 Do Not Disturb Exceptions

..................................................................... 15323.11 Follow Me

..................................................................... 15323.12 Follow Me Here

..................................................................... 15323.13 Follow Me To

..................................................................... 15323.14 Forward on Busy

..................................................................... 15323.15 Forward on No Answer

..................................................................... 15323.16 Forward Unconditional

..................................................................... 15423.17 Group

..................................................................... 15423.18 Idle Line Preference

..................................................................... 15423.19 Internal Twinning

..................................................................... 15423.20 Line Appearance Button

..................................................................... 15423.21 Logged Out

..................................................................... 15423.22 Missed Call

..................................................................... 15423.23 Missed Group Call

..................................................................... 15423.24 Login Code

..................................................................... 15423.25 Mobile Twinning

..................................................................... 15523.26 Park Call

..................................................................... 15523.27 Park Slot Number

..................................................................... 15523.28 Ringing Line Preference

..................................................................... 15523.29 Short Codes

..................................................................... 15523.30 System Administrator

..................................................................... 15523.31 System Phone User

..................................................................... 15523.32 Twinning

...............................................................................157Index