User Guide

ManualsBrandsAvaya ManualsGatewayAvaya Branch B5800 Gateway 9600 Series Phone

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Table Of Contents

Introduction
- Important Safety Information
- 9608 Telephone
- 9611 Telephone
- 9620 Telephone
- 9621 Telephone
- 9630 Telephone
- 9640 Telephone
- 9641 Telephone
- 9650 Telephone
- Button Modules
- Phone Keys
- Status Letters
- Touch Screen Operation
- The Phone Stand
Making Calls
- En-Bloc Dialing
- Call Soft Key Options
- Calling from the Contacts List
- Calling from the Call Log/History
- Redialling a Previous Number
- Making a Page Call
- Withholding Your Number
- Adjusting the Call Volume
- Muting a Call
- Ending Calls
Answering Calls
- Diverting a Call to Voicemail
- Ignoring an Incoming Call
- Answering a Page Call
- Using Call Pickup
Redialling
- Open Call Log Mode
- Last Dialed Mode
- Selecting Your Redial Mode
Holding and Parking Calls
- Holding Calls
- Parking Calls
  - Parking Calls Using the Menu
  - Unparking Calls (Status Menu)
Transferring Calls
- Transferring to Voicemail
- Transferring a Held Call
Account Codes
- Forced Account Code Entry
- Manual Account Code Entry
Conference Calls
- Starting a Conference
- Adding a Call to a Conference
- Viewing Conference Details
- Dropping/Muting Parties
- Holding a Conference Call
Headset/Handsfree Operation
- Headset Operation
  - Headset Volume
  - Default Handsfree Audio Path
- Handsfree Speaker Operation
  - Speaker Volume
  - Default Handsfree Audio Path
Contacts/Directory
- Managing External Contacts
- Viewing Contacts Details
- Making a Call from the Directory
- Using the Directory for Other Functions
- Adding a New Contact
  - Adding a Contact from the Call Log/History
- Editing a Contact
- Deleting a Contact
Call History
- Accessing the Call Log/History
- Making a Call
- Viewing Call Details
- Deleting a Record
- Deleting All Records
- Adding a Record to Your Contacts
Voicemail
- Message Waiting Indication
- Visual Voice
- Checking Messages
- Sending a Message
- Email Mode
- Mailbox Greeting
- Changing Your Voicemail Code
- Switching Voicemail On/Off
- Transferring to Voicemail
- Sending a Call to Voicemail
Logging In/Out
- Logging In
- Logging Out
- Locking/Auto Locking
- Unlocking
- Changing Your Security PIN
Redirecting Calls
- Follow Me
- Forwarding Calls
- Do Not Disturb
- Twinning
  - Mobile Twinning Control
Groups
- Group Membership
  - Group Membership On/Off (Status Menu)
  - Group Membership On/Off (Features Menu)
- Group Service Status and Fallback
Button Features
- Editing Your Programmable Buttons
- Abbreviated Dial
- Absence Text
- Account Code
- Automatic Callback
- Breakout
- Call Park
  - Call Forward All
- Call Park to Other
- Call Pickup
- Call Pickup Any
- Drop Call
- Flash Hook
- Group BLF
- Hunt Group Night Service
- Internal Auto Answer
- Paging
- Ringer Off
- Self Administer
- Send All Calls
- Suppress Digits
- User BLF
Home Screen
- Editing Your Home Screen
- Abbreviated Dial
- Absence Text
- Auto Intercom
- Call Forward All
- Call Pickup
- Call Pickup Any
- Page
- Self Administer
- Send All Calls
Phone Settings
- Mobile Twinning
- Withhold Number
- Redial Mode
- En-Bloc Dialing
- Ringer Controls
- Display Controls
- Volume and Sound
- Backup/Restore
  - Backup
  - Restore
- Debug Mode
- Viewing Information
Status Menu
- Do Not Disturb
- Follow Me To
- Follow Me Here
- Forward On Busy
- Forward On No Answer
- Forward Unconditional
- Forwarded Here
- Group Membership
- Group Service Status
- Mobile Twinning
- Parked Calls
- System Alarms
Short Codes
System Administration
- Checking the System Information
- Setting the Date
- Checking the Time Server Status
- Setting the Time
- Setting the Time Offset
- Shutting Down the System
- Managing Memory Cards
- Reporting System Alarms
Menus
- Features Menu
- Status Menu
- A Menu
Glossary
- Abbreviated Ring
- Appearance Button
- Attention Ring
- Auto Hold
- Bridged Appearance Button
- Call Appearance Button
- Call Coverage Button
- Coverage Ring
- Do Not Disturb
- Do Not Disturb Exceptions
- Follow Me
- Follow Me Here
- Follow Me To
- Forward on Busy
- Forward on No Answer
- Forward Unconditional
- Group
- Idle Line Preference
- Internal Twinning
- Line Appearance Button
- Logged Out
- Missed Call
- Missed Group Call
- Login Code
- Mobile Twinning
- Park Call
- Park Slot Number
- Ringing Line Preference
- Short Codes
- System Administrator
- System Phone User
- Twinning

9600 Series User Guide Page 104

Issue 05d (Wednesday, March 07, 2012)B5800 Branch Gateway

· Voicemail

Call the user's voicemail mailbox to leave a message.

· Auto Callback

Set an automatic callback on the user. The callback will occur when the user ends their current call.

The following options are only available if configured for you by your system administrator:

· Drop Call

Disconnect the user's current call.

· Acquire

Seize the user's current call.

· Intrude

Join the user's current call, turning it into a conference call.

· Listen

Start silent monitoring of the user's call.

In addition to calling the user, the user BLF button(s) can be used to transfer calls or to start a conference rather than

dialing the user's extension number.