Avaya BCM Solutions Test Lab Business Communication Manager BCM 50 and BCM450 Release 5.0 Configuration Guide for Verizon Business SIP Trunking Issue 1.1 Abstract This document provides guidelines for configuring a SIP Trunk between a BCM50 or BCM450 Release 5.
Table of Contents TABLE OF CONTENTS .......................................................................................................................................................... 2 1.0 INTRODUCTION ............................................................................................................................................................... 3 1.1 DOCUMENT CHANGE HISTORY ................................................................................................................
1.0 Introduction This document is intended to provide information to installers configuring a BCM50 or a BCM450 Release 5.0 for SIP trunk inter-working with the Verizon Business IP network. The information provided is specific for the SIP trunk inter-working, unrelated configuration is not considered within this guide. This document assumes that the installer has undergone Avaya approved BCM training and has a working knowledge of BCM installations. 1.
2.0 System Software / Loadware To achieve successful interoperability between the BCM and Verizon SIP Trunking, the various network elements must be running the version of software as shown below: System Platform Firmware BCM 50 All platforms • BCM450 All platforms • BCM Phones All supported phones Release 5.0 plus most recent smart update Release 5.
3.0 Features 3.1 Features Supported The following are capabilities tested and validated: • Basic calls (G711 a-law and G729 both with 20ms packetization) • Calling line (number) identification presentation • Calling line (number) presentation restriction • DTMF (RFC 2833) • Call hold • Call transfer (attended and unattended) • Conference calls • Call forward • Call waiting • Transparent FAX using G.711 3.2 Technical Caveats 1. FAX using T.38 is not supported on the VzB network.
4.0 Overview Figure 4-1 shows a typical deployment of a SIP trunk between BCM R5 and Verizon Business Network. In the test configuration, there were no NAT between the BCM and Verizon’s SIP network. All IP addresses assigned to the BCM as well as BCM IP phones were routable from Verizon’s SIP network. Figure 4-1 SIP Trunking between BCM and Verizon Business Network AAA; Reviewed: 03/19/2010 2010-00000227 Avaya BCM Solutions Test Lab Application Notes ©2010 Avaya Inc. All Rights Reserved.
5.0 System Configuration This section provides procedures for configuring a SIP trunk on BCM Rls. 5.0 to Verizon Business IP network 5.1 BCM Configuration In order to configure a SIP trunk between BCM and Verizon Business network, do the following: 5.1.1 IP Trunks Settings Configuration 1. Under Configuration Æ Resources Æ Telephony Resources: Select module type “IP Trunks” and click on the “IP Trunks Settings” tab 2. Enable Forward redirected OLI: by click on the check box next to it. 5.1.
5.1.3 SIP Proxy Configuration 1. Under Configuration Æ Resources Æ Telephony Resources: Select module type “IP Trunks” and click on the “SIP Proxy” tab 2. In the SIP Proxy section: • Domain: Set this field to the IP address of the Session Border Controller. Obtain this information from Verizon. • Route all calls using proxy: This field must be checked • MCDN Protocol: None 3. Click on the Add button to configure the BCM with identity of the outbound SIP Proxies 4.
5.3 Dialing Plan 5.3.1 Line Pool Configuration 1. Under Configuration Æ Telephony Æ Dialing Plan; select Line Pools. 2. Select BlocA. 3. Click on the “Add” button to add DNs of sets that need to access the above line pool. 5.3.2 Dial Plan Configuration 1. Under Configuration Æ Telephony Æ Dialing Plan Æ Public Network, define the Public Received number length. Check with Verizon for the appropriate value. 2. Set the Public Network Dialing Plan to Public (Unknown) 3.
5.3.3 Configuring Incoming Calls from VERIZON to BCM This can be done in one of two ways; 1. The DID assigned to the BCM can be associated with a target line assigned to a group of set(s) and all calls to the DID will be routed those set(s). 2. All calls to the DID assigned to the BCM can be answered by the Auto Attendant (AA) and from there, a DN can be entered to reach a phone on the BCM 5.3.3.1 Assigning DID to BCM Phones for Incoming Call 1.
5.3.4 Giving Access to SIP Trunks To give access to BCM phones to make outgoing calls across the SIP trunk; 1. Navigate to ConfigurationÆTelephonyÆSetsÆActive Sets 2. Click on the Line Access tab 3. Click on the DN of each the registered BCM phones in turn and click on the Line Pool Access tab 4. Click on the Add button 5. In the Add Line Pool dialog box, type bloca 6. Click OK 7. Repeat steps 3 to 6 for each of active sets on the BCM.
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