User's Manual

Avaya Branch Gateway Manager 10.0 Page 93

15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway

Security Mode: Editing Security Settings

3.5.5 Service Users

These settings are displayed when Service Users is selected in the navigation pane and a particular service user is

selected in the group pane.

In Avaya Branch Gateway R6.2, a service user SMGRAdmin with the default password SMGRAdmin01 is created during

a Avaya Branch Gateway R6.2 installation. This service user is assigned the SMGRAdmin rights group. For R6.1 to R6.2

upgrades, this service user and rights group is also added, but the security user settings must be set to the default

values for the SMGRAdmin service user to be assigned the SMGRAdmin rights group.

Users can be created and deleted using the and icons at the top-right of the details pane. The maximum number of

service users is 64.

· Name: Range = Up to 31 characters.

Sets the service user's name. The minimum name length is controlled through General settings .

· Note: If changing the user name and/or password of the current service user used to load the security settings,

after saving the changes Branch Gateway Manager should be closed. Not closing Branch Gateway Manager will

cause error warnings when attempting to send any further changes.

· Password: Range = Up to 31 characters.

Sets the service user's password.

· To change the current password click Change. Enter and confirm the new password. Note that an error will be

indicated if the password being entered does not meet the password rules set through General settings .

· To clear the cache of previous password details used by the password rules setting, click Clear Cache. For

example, if the rule restricting the reuse of old passwords has been enabled, clearing the cache allows a previous

password to be used again.

· Account Status: Default = 'Enabled'.

Displays the current service user account status (correct at the time of reading from the system).

· Enabled

This status is the normal non-error state of a service user account. This setting can be selected manually to re-

enable an account that has been disabled or locked. Note that re-enabling a locked account will reset all timers

relating to the account such as Account Idle Time.

· Force New Password

This status can be selected manually. The service user is then required to change the account password when they

next log in. Until a password change is successful, no service access is allowed. Note that the user must be a

member of a Rights Group that has the Security Administration option Write own service user password

enabled.

· Disabled

This status prevents all service access. This setting can be selected manually. The account can be enabled manually

by setting the Account Status back to Enabled.

· Locked – Password Error

This status indicates the account has been locked by the Password Reject Action option Log and Disable

Account on the security General Settings tab. The account can be enabled manually by setting the Account

Status back to Enabled.

· Locked - Temporary

This status indicates the account is currently locked temporarily by the Password Reject Action option Log and

Temporary Disable on the security General Settings tab. The account can be enabled manually by setting

the Account Status back to Enabled, otherwise the service user must wait for the 10 minute period to expire.