User's Manual

Avaya Branch Gateway Manager 10.0 Page 796
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
11. Appendix: Locale Settings
The system Locale sets factors such as the default ringing tones and caller display settings. The locale also controls the
default language that the system voicemail server will use for prompts.
Users and incoming call routes can also be set to a locale. That locale will then override the system settings for calls to
voicemail.
This following table indicates locale settings used for different functions. Note that reference to a locale does not
necessarily indicate support, availability or approval for system within that country.
Argentina (ess)
France (fra)
Netherlands (nld)
Spain (esp)
Australia (ena)
New Zealand (enz)
Sweden (sve)
Bahrain (arh)
Germany (deu)
Norway (nor)
Switzerland (French) (frs)
Belgium (nlb)
Greece (ell)
Oman (aro)
Switzerland (German)
(des)
Belgium (frb)
Hong Kong (zhh)
Pakistan (urd)
Switzerland (Italian) (its)
Brazil (ptb)
Hungary (hun)
Peru (esr)
Taiwan (cht)
Canada (frc)
Iceland (isl)
Poland (plk)
Turkey (trk)
Chile (esl)
India (ind)
Portugal (ptg)
United Arab Emirates (aru)
China (chs)
Italy (ita)
Qatar (arq)
United Kingdom (eng)
Colombia (eso)
Korea (kor)
Russia (rus)
USA (enu)
Denmark (dan)
Kuwait (ark)
Saudi Arabia (ara)
Venezuela (esv)
Egypt (are)
Mexico (esm)
Singapore (zhi)
Finland (fin)
Morocco (arm)
South Africa (ens)
* Locale defaults to best match. For example New Zealand (enz) falls back to UK English (eng). Embedded voicemail
supports simple fallback based on the first two letters of the locale TLA. Standalone Voice Mail employs multiple fallback
always ending in UK or US English.
· Locale:
The country represented by the locale. Teletype (Textphone) is used with Standalone Voice Mail, refer to the
Standalone Voice Mail documentation.
· Language:
The Standalone Voice Mail prompt language used for that locale.
· Branch Gateway Manager:
Indicates that the Branch Gateway Manager application can run in the specific locale language. Branch Gateway
Manager uses the best match it has (French, German, Brazilian, Dutch, Italian, Mexican Spanish or US English) for the
regional location settings setting of the PC on which it is running, otherwise it defaults to UK English. If required the
language used within the Branch Gateway Manager screens can be overridden, see Changing the Branch Gateway
Manager Language .
· Telephony:
The system provides default telephony settings matching the normal expected defaults for the locale.
· Phone Display:
Indicates that display messages from the system to Avaya phones can be sent using the appropriate language for that
locale. Note that the user locale can be used to override the system locale for these messages. Note also some strings
displayed on a phone may come from the phone's own software and may differ. Also refer to Phone Display Language
Sets and Fallback for details of how the system loads and resolves phone display strings.
· Voicemail:
These columns indicate for which locales the different voicemail servers can provide the appropriate language prompts.
In all cases, the system locale can be overridden by setting a different user locale.
· EVM:
Indicates that the locale is recognized by Embedded Voicemail and appropriate language prompts are then used.
· VM Pro:
Indicates that the locale is recognized by Standalone Voice Mail and appropriate language prompts are then used.
· Fallback:
If an unsupported locale is used, or one for which the necessary prompt is not available, the voicemail server will
attempt the best match using a sequence of alternate locales. For example, French Canadian (frc) will fallback to
French (fra) if available, then US English (enu) and finally UK English (eng). For further details refer to the
appropriate voicemail installation manual.
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