User's Manual

Avaya Branch Gateway Manager 10.0 Page 772
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
9.28.5 Context Sensitive Conferencing
For Release 6.x and higher, on 1400, 1600, 9500 and 9600 Series telephones there have been changes to the display
and handling of calls put on hold pending transfer. See Context Sensitive Transfer . For those phones there have also
been changes to which calls are conferenced when a Conference button or Conf display option is pressed on the
telephone.
Previously, pressing Conference would put the user's current call and all held calls into a conference. That included any
calls that had be put on hold pending transfer by pressing Transfer. The result of pressing Conference on the telephone
now depends on which call is currently highlighted on the phone display and what other calls are held or held pending
transfer.
Which call is
highlighted on
the display
Other condition (in
priority order)
Result when Conference
is pressed:
Calls Conferenced
Connected
Call
Held Calls
Held
Pending
Transfer
Connected call
No call held pending
transfer
Conferences the connected
call and all held calls.
–
Call held pending
transfer
Conferences the connected
call and the held pending
transfer call. Any other held
calls are unaffected.
–
Held call
Connected call
Conferences the held call
and the connected call. Any
other held calls including
held pending transfer are
unaffected.
–
–
Held pending transfer
call
Conferences the held and
held pending transfer call.
All other held calls are
unaffected.
–
–
Held calls
Conferences with all other
held calls.
–
–
Held pending
transfer call
Connected call
Conferences the held
pending transfer call to a
connected call. Any other
held calls are unaffected.
–
Held calls
Conferences the call held
pending transfer with all
other held calls.
–
Note that this new behaviour only applies to conferences being initiated from the telephone. The original behaviour of
conferencing all calls still applies if the conference function is initiated from elsewhere such as from an application like
one-X Portal for IP Office.
· Changing which call is currently highlighted
On phones with a set of cursor keys (four cursor keys around an OK key), the up and down cursor key can be
used to change the current highlighted call (or call appearance if idle). This can be done even whilst there is a
currently connected call. On touchscreen phones, the cursor buttons on the right-hand edge of the screen can be
used for the same purpose. The method of highlighting is
· 1400 Series/1600 Series Telephones
On these phones only details of a single call are shown on the display at any time. The displayed call is the
currently highlighted call.
· 9500 Series/9600 Series Telephones
On most phones in these series, the background of the shading is changed for the currently selected call. The
except is 9611, 9621 and 9641 telephones where a yellow symbol is shown on the right of the highlighted
call.
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