User's Manual

Avaya Branch Gateway Manager 10.0 Page 768
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
9.28.2 Ad-Hoc Conferencing
Conference add controls can be used to place the user, their current call and any calls they have on hold into a
conference. When used to start a new conference, the system automatically assigns a conference ID to the call. This is
termed ad-hoc (impromptu) conferencing.
If the call on hold is an existing conference, the user and any current call are added to that conference. This can be used
to add additional calls to an ad-hoc conference or to a meet-me conference. Conference add can be used to connect
two parties together. After creating the conference, the user can drop from the conference and the two incoming calls
remain connected.
The methods below use the system's default system short codes.
Short Code
The Conference Add short code action is used to create short codes for ad-hoc conferencing. By default, the short
code *47 is added to new systems.
Starting an ad-hoc conference using a short code:
1.Place your current call on hold.
2.Call the party that you want to also include in the call.
· If answered and the other party wants to join the conference, put the call on hold and dial *47.
· If not answered or diverted to voicemail or answered but the party does not want to join the conference, put
the call on hold and dial *52 to clear it.
3.You and the held calls are now in conference.
Conference Button
The Conference Add action can be assigned to a programmable button on phones that support programmable
buttons. The button can then be used to start an ad-hoc conference or to add additional users to an existing conference.
On many Avaya phones, the same function is provided by a permanent Conference button. Alternatively the phone may
display a Conf soft-key option during calls. Refer to the appropriate phone user guide.
Starting an ad-hoc conference using a button or softkey:
1.With a current call connected, press the button. The current call is put on hold pending the conference.
2.Call the party that you want to also include in the call.
· If answered and the other part wants to join the conference, press the conference button again.
· If not answered or diverted to voicemail or answered but the party does not want to join the conference, end
the call. Press the button representing the held call to reconnect to it.
3.You, the held call and the new call are now in a conference.
Adding Calls to a Conference
You can use the same processes as above to add additional calls to a conference. While you hold a conference on your
own telephone system, the existing members of the conference can still talk to each other.
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