User's Manual

Avaya Branch Gateway Manager 10.0 Page 761
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Telephone Features: Transferring Calls
Account and Authorization Codes
If the restricted user enters an account or authorization code while calling the unrestricted user to request dial tone, that
value is not carried forward with their external call once they have been provided with secondary dial tone.
If the unrestricted user enters an account or authorization code while dialing the ARS form, that value remains associated
with the call made by the restricted user.
If the ARS form short code used to route the restricted users call requires an account or authorization code, the value
already entered is used, otherwise the restricted user is prompted to enter a value.
Call Logging
The restricted user's outgoing call log will include the call to the unrestricted user and the outgoing external call they
subsequently make. The outgoing external call record will include the prefix dialed by the unrestricted user to access the
ARS form.
The unrestricted users call log will include just an incoming call from the restricted user.
Within the SMDR output, the calls by the restricted user are included. The call by the unrestricted user is not included.